Boston Medical Center HealthNet Plan - Great people, structure is lacking | Glassdoor
There are newer employer reviews for Boston Medical Center HealthNet Plan
There are newer employer reviews for Boston Medical Center HealthNet Plan

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Helpful (3)

"Great people, structure is lacking"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Boston, MA
Current Employee - Anonymous Employee in Boston, MA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Boston Medical Center HealthNet Plan full-time (More than 3 years)

Pros

The company mission is noble - to provide the highest quality healthcare coverage to underserved populations - and you'll have a chance to help members who really need assistance with health care issues.
There are some really good people working here that can share their own experiences with you and teach you so much. You'll make friends here that you'll keep in touch with.
Work/life balance is decent.
Business casual dress is a nice perk and benefits are good.

Cons

Leadership and direction are not always clear.
Burnout is inevitable when projects are repeatedly started, pushed hard and fast but then get cancelled suddenly. This can wear anyone down.
Technology/resources are seriously outdated and learning new technology is not encouraged.
The approval process is so slow that sometimes projects time out before a decision can be made on them.
Salary isn't comparable to what other MCOs are paying their employees.

Advice to Management

Employee morale is low and the work environment is very disheartening. A little "please," "thank you," and "good job team" can go a long way. Try using your established award program to spread some good cheer.
Update company technology.
Streamline the approvals process.
Offer better salaries.

Other Employee Reviews for Boston Medical Center HealthNet Plan

  1. Helpful (3)

    "It was an excellent place to work when Jean Haynes was the CEO."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    It is in a good industry, healthcare.
    It is in a good location, Boston.

    Cons

    It has a very narrow business model, Medicaid, which generally does not have good profits.
    It's purpose for being is to funnel profits to the Boston Medical Center.
    Inexperienced management.

    Advice to Management

    Expand the product offerings.


  2. Helpful (2)

    "Pressure cooker"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Analyst in Los Angeles, CA
    Current Employee - Audit Analyst in Los Angeles, CA
    Doesn't Recommend

    Pros

    I was employed and had benefits

    Cons

    Miserable pressure cooker low payed environment

    Advice to Management

    Pay more and get off people's backs

There are newer employer reviews for Boston Medical Center HealthNet Plan
There are newer employer reviews for Boston Medical Center HealthNet Plan

See Most Recent

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