Bottomline Technologies - Bottomline Technologies, The Grass is Not Greener | Glassdoor
There are newer employer reviews for Bottomline Technologies
There are newer employer reviews for Bottomline Technologies

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Helpful (6)

"Bottomline Technologies, The Grass is Not Greener"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Product Specialist
Current Employee - Product Specialist
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Bottomline Technologies full-time (More than 8 years)

Pros

There are great people to work with and the benefits are top notch.

Cons

The upper management Push, Push, Push to get everything done. Most employees seem to be overworked and under appreciated. There also seems to be a habit of cutting the workforce just prior to quarterly results so the "books" look more tenable to the Public Stock Holders.

Advice to Management

Be more transparent and actually hire the staff necessary to carry the work load you expect to need.

Other Employee Reviews for Bottomline Technologies

  1. Helpful (21)

    "Why do they keep Rob Eberle?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some really nice people and nice work environment. They try to make it family friendly, but often this is in word not deed.

    Cons

    The CEO creates a hostile and demeaning atmosphere that is counterproductive to a healthy work environment. The pay is so-so and the benefits are average. The top management gets all the perks. The CEO drives a Porsche, naturally. There are no "free massages", so whoever wrote that is a bot.

    Advice to Management

    It is time for Rob Eberle to go. What kind of strategy is it to denigrate your employees? Will this keep people here or attract the best people in the future? There are a lot of good people at Bottomline, but Eberle is a total fail. He blames others for his own mistakes, and instead of offering employees any constructive criticism so they might learn from a mistake he will send a scathing email copied to dozens of employees (guaranteed to embarrass) or shout at the poor person in front of half the office. I got out of this place fast because I have too much self-respect to put up with his crap.


  2. Helpful (24)

    "Bottomline Technologies is a family wrecker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Bottomline Technologies full-time

    Pros

    Free fruit, free ice cream truck in the summer, ok for people new to the job market who have no sense of their worth and are willing to work impossible hours without overtime pay. Good employee stock purchase plan. Employee of the quarter recognition. Community giving.
    It's possible to survive here as long as you don't look at the outside employment opportunities.

    Cons

    The cost of this job is all too often one's family, marriage, or health. Even at the VP level people end up having to choose between keeping their family together or keeping their job. People get so overworked that it's common to get stopped in the hallway to hear employee griping. The HR department gives lots of lip service to quality of life but I the following are true stories of former employees :
    An employee in building services was called back early from recovering from a tumor removal to pack up boxes for laid off employees and then he was laid off when he was done.
    An employee was forced to choose between being with her mother the day that she died from cancer or lose her job. It was the end of the quarter and the end of the quarter is a hostage situation at BT.
    Employees are regularly denied breaks at the end of the quarter simply because each quarter is poorly planned. Employees are often demeaned by having to ship software that isn't ready to be deployed, simply to get revenue recognition.
    The CEO is all about image. It's not unusual for him to hint to employees that they should put positive reviews up here. I cringed when I saw that he publicized the murder of an employee in the Portsmouth, NH office while at the same time the company could be cold blooded to employees with ill family members. "FMLA? What's that?"
    There is little to no career path. Managers treat annual reviews like they are a necessary evil and executives are often immune from wage freezes.
    Once you leave BT and go to another employer you realize how undervalued you were and how poor the quality of work/life balance was. The CEO used to be known for parking his Porsche in the community college lot so that the employees wouldn't get a hint of how well off he was. Surfing the insider trading boards is an exercise in masochism that some employees indulge in.
    The HR department doesn't participate in the employee quality of life. They seem to be there to defend the company against lawsuits.
    When the CEO reads a book that inspires him he'll change the organization massively and sometimes negatively without getting employee feedback.

    Advice to Management

    Leave. The "working with and for each other" line is insulting and disingenuous. One has to be careful walking in the hall to not have the CEO walk into you as if you are invisible. The employees have families. Stop trying to win awards and trying to get the world to believe that you are a great place to work and step aside and let someone who actually values employees to be in charge. Get rid of the ice cubes that run the HR department. There was a big downgrade in leadership several years ago and the promise of this employer is gone.
    Shame on the leadership for strong arming employees to write positive reviews. It's funny to see the clues that they leave to make sure that the leader knows that it was they who wrote the review. Stop telling the employees how much cash you have on hand in one breath and to tell them that it isn't for raises in the next. It demonstrates extreme disconnect.
    Headhunters used to look me in the eye and say, "how did you manage to stay there so long?" The better question is why?

There are newer employer reviews for Bottomline Technologies
There are newer employer reviews for Bottomline Technologies

See Most Recent

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