Bravo Brio Restaurant Group - Growing too fast | Glassdoor
There are newer employer reviews for Bravo Brio Restaurant Group
There are newer employer reviews for Bravo Brio Restaurant Group

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"Growing too fast"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Tampa, FL
Former Employee - Server in Tampa, FL
Recommends
Neutral Outlook
No opinion of CEO

I worked at Bravo Brio Restaurant Group full-time (More than a year)

Pros

Opportunity for advancement
Commitment to guest experience

Cons

Opening too many stores back to back
Because of growth, new unit managers not in line with corporate culture

Advice to Management

Don't dilute your brand
Be careful - deep discounts are driving down your same store sales
Set team members up for success

Other Employee Reviews for Bravo Brio Restaurant Group

  1. "Poorly managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager
    Former Employee - Assistant General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bravo Brio Restaurant Group full-time (More than 3 years)

    Pros

    Decent salary, growth opportunity and the culture is great. Food too!

    Cons

    One of the worst district managers (since has been demoted) had no idea what was going on under the roof of his restaurant. The management team I was surrounded by either didn't want to be there or didn't know how to do a great job.

    Advice to Management

    Listen to your staff and help course correct.


  2. Helpful (1)

    "Brio Tuscan Grille Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bravo Brio Restaurant Group full-time (More than a year)

    Pros

    Relatively good place to gain experience in a high volume casual fine dine restaurant environment. Previous restaurant experience preferred but not required. Plenty of latitude in the way of tableside styles or approaches.

    Cons

    Training is deficient with regard to practical server processes and techniques. Continuing education about the products available are virtually nonexistent. Work flow systems are inadequately designed and implemented making for a highly disorganized and chaotic environment. Quality of products are inconsistent and too often below guest expectations.

    Advice to Management

    A focus placed on the quality of food and service would go a long way. In particular a detailed look at the steps involved in the implementation of these to main areas with the goal of minimizing the most common problems associated with inadequate products and service. Emphasis on the training program is definitely much needed. With a great deal of latitude granted to the store level management it is imperative that said management have a strong ability to generate and implement standards of best practice while limiting the need for decisions to be made arbitrarily and with little consideration for the far reaching effects of those decisions. In other words it is preferable to avoid a fire than to put a fire out.

There are newer employer reviews for Bravo Brio Restaurant Group
There are newer employer reviews for Bravo Brio Restaurant Group

See Most Recent

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