Bright Horizons Family Solutions - Smoke & Mirrors | Glassdoor
There are newer employer reviews for Bright Horizons Family Solutions
There are newer employer reviews for Bright Horizons Family Solutions

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Helpful (1)

"Smoke & Mirrors"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Preschool Teacher in Washington, DC
Former Employee - Preschool Teacher in Washington, DC
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Bright Horizons Family Solutions full-time (Less than a year)

Pros

Their facilities are high-quality in terms of space, function, supplies, toys and location. They offer a ton of professional development in a variety of areas. They offer a decent benefits package. It was also understood that employees tend to move up in rank after spending time within the company.

Cons

What you see is not what you get. There is tremendous variability between centers that is highly dependent upon the management style of the center director. Although one of their company's values is honest and integrity, the centers I visited/worked were rife with gossip and a general discontent for working with the company. Their schedule is very rigid, and is based on a formula for reaching a certain number of hours and number of employees at the center. To sum it all up, if you come from a teaching background, don't expect to do much of that here.

Advice to Management

Be transparent with your employees about what to expect. Hire people that really want to be there despite the long hours and low pay.

Bright Horizons Family Solutions Response

Feb 3, 2014 – Corporate Recruitment Assistant

Thanks for your feedback, and I’m sorry your experience was not a positive one. Our goal is to make Bright Horizons feel like family to our employees, and if you’re willing to share more about your ... More

Other Employee Reviews for Bright Horizons Family Solutions

  1. Helpful (1)

    "No way to grow on the company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher in Atlanta, GA
    Former Employee - Teacher in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Benefits and great co workers

    Cons

    Management, disorganization, no chance to change schedules o have a better position if you are no friend of one person in management

    Bright Horizons Family Solutions Response

    Feb 10, 2014 – Corporate Recruitment Assistant

    We appreciate your feedback. Bright Horizons is deeply committed to our employees and ensuring a supportive work environment as well as to creating a great place for children, families, clients and ... More


  2. Helpful (3)

    "Laughable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bright Horizons Family Solutions full-time (More than 10 years)

    Pros

    Pay was actually good, Good teachers could make it through the day only because they had some other good teachers to compare horror stories with!

    Cons

    Way to many to list! Worst is the constant cover-up of certain management/teachers and the horrible treatment of good ones.

    Advice to Management

    Upper, upper management: Stop and think! I find it humorous that you have a person responding to reviews and the "wearelistening" b.s. Get back to being a great place for children and teachers (this will not be achieved by adding another layer). Newsflash: everyone knows there is no such thing as anonymity in Bright Horizons. Step back, ADMIT your mistakes and make the CORRECT changes. Stop covering for center management that were hired for all the wrong reasons in the first place, I myself actually fell for the tagline of "I am Bright Horizons" and promoted the company endlessly. There are still so many problems in a certain Chicagoland area division/region (I bet you know which one) blaming past employees/directors/managers is getting old, YOUR company should have seen the problems from the start, but everyone in Watertown just passed the buck until countless numbers of GREAT people were driven out, some with their professional lives ruined (I'm talking LONG TERM employees). I don't know how any of you sleep at night! The only thing keeping you afloat is the economy - people are afraid of being jobless, I hope they come to realize that what you put them through is not worth it - they are human beings. You are only as good as your worst center and believe me you are still suffering from past wrongdoings. I can't believe it was worth/is still worth the company's reputation to cover up issues from the past. How about "weshouldhavelistened" I dare you to contact past employees - especially longterm ones. You want the truth - (I bet) you can't handle the truth. Or is it that you know the truth, yet still just bury your heads in the sand?

    Bright Horizons Family Solutions Response

    Feb 4, 2014 – Corporate Recruitment Assistant

    We appreciate your feedback and are sorry you did not have a positive experience with us. We do take employee satisfaction seriously and strive to provide various channels for feedback throughout ... More


There are newer employer reviews for Bright Horizons Family Solutions
There are newer employer reviews for Bright Horizons Family Solutions

See Most Recent

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