Bright House Networks - Large Company with a Family Feel | Glassdoor
There are newer employer reviews for Bright House Networks
There are newer employer reviews for Bright House Networks

See Most Recent

"Large Company with a Family Feel"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at Bright House Networks full-time (More than 5 years)

Pros

Great benefits, plenty of opportunities for advancement, and a fantastic work environment. The culture is focused on customer and employee satisfaction which is refreshing and very welcome.

Cons

Actual salaries are often below average for the position, although benefits do more than make up for this fact.

Other Employee Reviews for Bright House Networks

  1. "you have to have sweet lips to kiss the butt of your supervisor to get promoted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Operations/Install
    Current Employee - Technical Operations/Install
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bright House Networks full-time (More than a year)

    Pros

    provided work vehicle, reasonable benefits,

    Cons

    incompetent customer service dictates work day, pay not adequate for job, told to service equipment that you may have never seen in your life, work in incliment weather conditions, very little chance of being promoted, educational assistance is lackluster to say the least...it has to be approved by your supervisor who knows you will quit when you grad so they will never approve it.

    Advice to Management

    learn to promote based on knowledge not who licks your cheeks the best, if your going to claim you provide educational assistance ACTAULLY PROVIDE IT. when employees make recomendations on things that should be changed do nto just change the things that screw the employees


  2. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Approves of CEO

    Pros

    -fair amount of employee empowerment
    -fair compensation with added commission
    -weekly meetings held in order to keep everyone updated
    -management very helpful and understanding
    -a lot of fun company functions (parties and picnics)
    -overtime typically available
    -great employee incentives
    -casual Friday's!
    -have the potential to make a lot in commission

    Cons

    -work is done sitting down and on the phones (as to be expected in a call center)
    -must work some Saturday's and overtime
    -work in a fast paced environment so it can be stressful

    Advice to Management

    -continue with the weekly meetings so that employees can stay updated on changes and voice their concerns

There are newer employer reviews for Bright House Networks
There are newer employer reviews for Bright House Networks

See Most Recent

Work at Bright House Networks? Share Your Experiences

Bright House Networks
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or