Bright House Networks - Decent place to work for. | Glassdoor
There are newer employer reviews for Bright House Networks
There are newer employer reviews for Bright House Networks

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"Decent place to work for."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Representative in Saint Petersburg, FL
Former Employee - Technical Support Representative in Saint Petersburg, FL
Recommends
No opinion of CEO

I worked at Bright House Networks full-time (Less than a year)

Pros

The pay was good, good benefits and comped cable!

Cons

Extremely high call volume and very micromanaged! The management watches every single thing you do!

Other Employee Reviews for Bright House Networks

  1. Helpful (1)

    "Not fun anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician II in Lakeland, FL
    Current Employee - Service Technician II in Lakeland, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bright House Networks full-time (More than 3 years)

    Pros

    Company vehicle, good benefits, good 401k match,

    Cons

    company plays to favoritism.
    mis managed.
    techs have to compete against each other instead of as a team for shift bid every 6 months.
    Techs do not know about there individual performance.
    Trainer is worthless. cant teach to even the seasoned tech.

    Advice to Management

    Technology in communications has changed so fast, but the company expects so much more in the same amount of time. polk county runs a Skeleton crew and is very extremely mis managed.


  2. "Overall good company to work for. Great benefits. Lower on the payscale unless you are in sales or management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES in Tampa, FL
    Former Employee - OUTSIDE SALES in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bright House Networks full-time (More than 5 years)

    Pros

    Bright House is good to their employees. Treat you fairly. Great health, dental, vision benefits. Great paid vacation, personal days, sick time, flex days. 401k and pension. Good pay if you are in sales or upper management.

    Cons

    Salary is lower then most companies for the blue collar worker. Very hard to post for jobs and move around. Even with recommendations from your managers and as a top performer, still hard to move to another position within. Hiring process, interview process is extremely slow.

There are newer employer reviews for Bright House Networks
There are newer employer reviews for Bright House Networks

See Most Recent

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