BrightStar Care - the communication between schedulers is lacking. Also no ongoing inservicing. | Glassdoor
There are newer employer reviews for BrightStar Care
There are newer employer reviews for BrightStar Care

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Helpful (1)

"the communication between schedulers is lacking. Also no ongoing inservicing."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Staff Nurse (RN), Home Care in Crystal Lake, IL
Current Contractor - Staff Nurse (RN), Home Care in Crystal Lake, IL
Recommends
Positive Outlook
No opinion of CEO

I have been working at BrightStar Care as a contractor (More than a year)

Pros

A few organized people make up for the others who are new grads, not interested or motivated to provide quality care.

Cons

poor communication from DON and scheduler. Favoritism is often the way jobs are assigned.

Advice to Management

provide ongoing inservices. communicate to employees. choose the right nurse or CNA with the proper skill set to provide care for clients.

Other Employee Reviews for BrightStar Care

  1. "Good Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Wayne, IN
    Current Employee - Anonymous Employee in Fort Wayne, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BrightStar Care full-time

    Pros

    Fast growing company, good people, try hard, large office with good people

    Cons

    fast pace, on-call can be challenging, caregiver turn over, sometimes office does not return calls as expected.

    Advice to Management

    Great culture and the owners really care, but need to make sure to balance growth with good operational practices.


  2. Helpful (4)

    "Rude & inconsiderate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BrightStar Care full-time (More than 3 years)

    Pros

    Good hours, good nurse, no issues with patients. Some office staff are nice, easy to work with, & will work with you.

    Cons

    Office staff is very rude, it's as if you are not to call them. They don't want to handle any issues you may have, so it feels as I'd you have no support behind you.

    Advice to Management

    As with any other job/career/company ALL your staff you meet certain standards. & being POLITE & PROFESSIONAL should be mandatory on that list.

There are newer employer reviews for BrightStar Care
There are newer employer reviews for BrightStar Care

See Most Recent

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