Brightcove - Fantastic opportunities for career growth at a fast growing company | Glassdoor

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There are newer employer reviews for Brightcove
There are newer employer reviews for Brightcove

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"Fantastic opportunities for career growth at a fast growing company"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Engineering in Cambridge, MA
Former Employee - Engineering in Cambridge, MA
Recommends
Approves of CEO

Pros

The following was primarily about my experiences working at Brightcove's engineering org:

* Great opportunities for growth. Brightcove promoted people fairly aggressively and tailors careers individually versus trying to fit them into a mold.
* Challenging large-scale projects. The engineering org was less than 100 people, but the product reaches millions of viewers. This allowed a great sense of individual influence -- there aren't many other companies at this modest size with this many customers.
* Non-political, non-micromanaged environment. There was a high emphasis on self-directed teams, which means that decisions were not oppressively top-down. Teams came up with their own deadlines and defined how they approached their work.
* Mature processes. The engineering organization had very mature processes in terms of how Agile, QA, etc. The engineering process overall works very well.
* Fun perks. The kitchen was incredibly well stocked with free food. Some teams regularly have nerf gun wars. There's lots of free lunches. We got free beer during our demo Fridays and often had spontaneous beer or birthday parties. There were crazy off-site meetings with talent shows and partying. We got money to dressup for Halloween. Brightcove hosts a huge yearly conference which includes a harbor cruise with free alcohol and food.
* Financial success. Brightcove is doing very well financially, which is reflected in bonus payouts, salaries, and other financial incentives; and Brightcove IPO'd in 2012!
* Experienced leadership. Many of the senior leadership had worked together previously in building up large successful companies. Overall, the leadership competency here is very high compared to the size of the company.

Cons

* Brightcove has immense challenges to overcome. Part of this is because of the scale of the organization versus the immense number of customers. It's both exciting and terrifying at the same time. This is not a true "dislike", but be prepared to be challenged.
* Brightcove is a big target for competitors because it's the market lead.

Advice to Management

Keep reminding us of our position and vision. Sometimes it was easy to lose sight that I was working at a top company because my day to day life involved fighting fires and handling issues. Continually celebrate successes so that you can keep taking pride in what you're accomplishing.

As Brightcove grows, make sure that the core values are maintained. Brightcove has built up a fairly unique culture of smart and easy-to-get-along with employees. Having a nice salary and working on cool stuff is great too, but the emphasis on employees is a huge part of why it was exceptional to work here.

Other Employee Reviews for Brightcove

  1. "Energetic and friendly"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Approves of CEO

    Pros

    - People are consistently friendly and helpful, not because they have to be but because they want to be. Questions are welcomed and encouraged; the environment is very positive and laid-back, but at the same time, everyone works hard and gets things done.
    - Management is proactive and really tries to listen to what employees are saying and translate that into action. Employees are encouraged to speak up if they feel they are not being heard.
    - No politics to speak of. This is where the emphasis on building culture has really paid off.
    - Work-life balance is important, and time off when necessary is seen as a good thing.

    Cons

    - Sometimes being nice ends up above speaking up. Creative, constructive conflict is a good thing.
    - Close quarters. Moving to a new office will probably resolve this, but there's minimal privacy to do things like take a phone call.
    - Inter-team communication isn't quite what it ought to be, though effort is certainly made
    - Different departments (e.g., sales and engineering) are out of touch with each other for the most part - there are areas where each could help the others improve.

    Advice to Management

    Be very careful of ending up out of touch with your rank-and-file employees as the company grows, and putting customers' happiness above your employees' - if anything kills the company culture, it will be bureaucracy and becoming distant from the little guy. The flexibility within the company is a great asset, and the servant-leader paradigm works extremely well. Don't let that slip.


  2. "Organized chaos and unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Brightcove full-time

    Pros

    The positive is that the collaboration and team work is great (best I have seen in some departments), especially in the low ranks of the organization. Lots of promising talent at this level, but since this company has not made profit for more over 10 years, it is usually exploitation of the young generation with low pay checks, zero bonus, peanut awards and ruling by fear..

    Cons

    However, what really got me is the serious lack of business ethics in some rank of management, simply because they got promoted from within and never held a management/director/vp position before, they are wrecking the company by really bad directions and decisions… HR act as a puppet and beware raising concerns

    Advice to Management

    The company is trying to do way too much too quickly with zero governance, it’s organized chaos and constant rolling of doors in and out because most projects fall apart due to poor decision, and no director want to be held responsible… New CEO is better, but if you like college attitude mentality where you are fed with bits of fruits and nuts to tie you at your desk at lunch or like to be unprofessionally treated with college attitude jokes (clearly HR violation elsewhere) this is the place for you..

    Brightcove Response

    Jan 19, 2018 – SVP, HR

    Well, we agree that there is an amazing amount of impressive talent here at Brightcove. And, true enough, sometimes it's organized chaos up in these parts. But beyond those points, I'm sorry that... More

There are newer employer reviews for Brightcove
There are newer employer reviews for Brightcove

See Most Recent

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