British Airways - Flytele dba British Airways Don't do it | Glassdoor
There are newer employer reviews for British Airways
There are newer employer reviews for British Airways

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Helpful (2)

"Flytele dba British Airways Don't do it"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
Former Employee - Reservation Agent in Jacksonville, FL
Former Employee - Reservation Agent in Jacksonville, FL

I worked at British Airways full-time (More than 3 years)

Pros

If you are lucky enough to survive the travel can be great.

Cons

One of the worst managed call centers I have worked in. They care nothing for the employees which is a shame because they hire really smart and sweet people then they run them into the ground. If you have really tough skin you can survive.

Advice to Management

There is nothing that I can say that will change the culture you have created and maintained. Try to treat ryour people better it is the least that they deserve!

Other Employee Reviews for British Airways

  1. Helpful (1)

    "It was typical call center experience...people who are wanting to be part of the "in crowd" get promoted."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Jacksonville, FL
    Former Employee - Customer Service in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at British Airways full-time (More than 3 years)

    Pros

    Benefits including travel and the chance to interact with people all over the world.

    Cons

    Understaffed and no room for the personal touch with their employees. Was disappointed on how I was let go and finally understood why all the other employees complained so much about the company.

    Advice to Management

    Get to know your employees on a "human" level and not just another number.


  2. Helpful (1)

    "Worked for a premium airline when premium travel was spiraling downward"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    internationally recognized company, travel benefits

    Cons

    poor management by local managers

There are newer employer reviews for British Airways
There are newer employer reviews for British Airways

See Most Recent

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