Brookdale Senior Living - Culture errored at regional and corporate level. BSL needs to walk their talk... | Glassdoor
There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

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Helpful (10)

"Culture errored at regional and corporate level. BSL needs to walk their talk..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Executive Director
Current Employee - Executive Director
Recommends
Positive Outlook
Disapproves of CEO

I have been working at Brookdale Senior Living full-time (More than a year)

Pros

Great culture at the community level frequently. Great dining standards. Strong administrators in some locations. Some communities have nice remodels. BSL does care about its residents. Great sales training program.

Cons

Rude, disrespectful regional and divisional associates. Do not treat subordinates respectfully. Unacceptable rudeness and "THREAT" driven culture. Milwaukee associates are frequently rude to community associates. Culture can feel very "McDonalds" of LTC. Promotions based on good boy network and friendships rather than "performance based". **Large $ investment in sales director training (BSS). No investment in RN director training. Hmmmm.... This clearly defines, in monetary investment terms, BSL priorities.

Advice to Management

Review the culture you create with your directors. Do YOU uphold the mission statement statement? What are your interactions with your ED's? Are they respectful. Create the culture you preach.

Other Employee Reviews for Brookdale Senior Living

  1. Helpful (1)

    "Enjoyed the community, did not enjoy working with regional management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Tampa, FL
    Former Employee - Management in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Brookdale Senior Living full-time (More than 8 years)

    Pros

    The residents were the best part of the job.
    Associates worked well as a team.

    Cons

    TOO MUCH REGIONAL MANAGEMENT
    Regional Management Team was ineffective.
    Regional VP micro managed the community
    Regional VP never acknowledged the associates when walking around the community.
    Regional VP never had a smile on her face; always looked mean.
    Regional VP followed the "Peter Principle" rise to your level of incompentence. Regional VP was the poster child for this concept.
    Regional VP always misplaced emails and got upset because they were not sent; sent the original email; no apology ever was returned.
    Regional VP showed favoritism to certain communities
    Communication with regional management team was very suspect; phone messages and/or emails were either never returned or returned after the issue was resoleved.
    Long term associates had the feeling of entitlement.
    Too many clicks around the community

    Advice to Management

    Replace the Regional VP with someone who understands the business more


  2. Helpful (3)

    "Interviews that serve to keep you hanging on a ledge when there is no intention of hiring you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living full-time

    Pros

    My initial experience was a response by email and then a face to face, very brief, meeting with the person you would be working for. What a joke! Then there was a second interview where this person was "out of town" and it was with an older employee who you would be working in the same area with. This left a very negative feeling and I knew she would be the person to block further progress. I was correct. This was followed by a young lady, filling in for someone temporarily, who informed me that she was ready to hire me and would call the gentleman responsible and let him know. Then weeks and months went by and I had given up hope and here comes another email asking if I was still interested. HA, HA!!! I replied yes simply to see how far this would go. I had a job and had no intention of working with Brookdale ever!!!!

    Cons

    There were no cons whatsoever. My advice would be don't fall for the pretty picture they present.

    Advice to Management

    You have extremely poor management individuals here in the Richmond area. I am sure there is some sort of legal punishment for misrepresenting employment and for outright lying.

There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

See Most Recent

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