Brookdale Senior Living - Culture errored at regional and corporate level. BSL needs to walk their talk... | Glassdoor
There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

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Helpful (10)

"Culture errored at regional and corporate level. BSL needs to walk their talk..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Executive Director
Current Employee - Executive Director
Recommends
Positive Outlook
Disapproves of CEO

I have been working at Brookdale Senior Living full-time (More than a year)

Pros

Great culture at the community level frequently. Great dining standards. Strong administrators in some locations. Some communities have nice remodels. BSL does care about its residents. Great sales training program.

Cons

Rude, disrespectful regional and divisional associates. Do not treat subordinates respectfully. Unacceptable rudeness and "THREAT" driven culture. Milwaukee associates are frequently rude to community associates. Culture can feel very "McDonalds" of LTC. Promotions based on good boy network and friendships rather than "performance based". **Large $ investment in sales director training (BSS). No investment in RN director training. Hmmmm.... This clearly defines, in monetary investment terms, BSL priorities.

Advice to Management

Review the culture you create with your directors. Do YOU uphold the mission statement statement? What are your interactions with your ED's? Are they respectful. Create the culture you preach.

Other Employee Reviews for Brookdale Senior Living

  1. "excellent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing Manager in Phoenix, AZ
    Former Employee - Sales and Marketing Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brookdale Senior Living full-time (More than 3 years)

    Pros

    great management. For a for profit publicly traded company, they do a great job putting residents first. The company is focused on putting the needs of families and seniors first

    Cons

    It is a for-profit company with many ambitious goals . Many people that don't understand corporate America may not be a good fit for this company. It is not a mom and pop operation. There are executives and shareholders that need to be pleased as well.


  2. Helpful (1)

    "Enjoyed the community, did not enjoy working with regional management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Tampa, FL
    Former Employee - Management in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Brookdale Senior Living full-time (More than 8 years)

    Pros

    The residents were the best part of the job.
    Associates worked well as a team.

    Cons

    TOO MUCH REGIONAL MANAGEMENT
    Regional Management Team was ineffective.
    Regional VP micro managed the community
    Regional VP never acknowledged the associates when walking around the community.
    Regional VP never had a smile on her face; always looked mean.
    Regional VP followed the "Peter Principle" rise to your level of incompentence. Regional VP was the poster child for this concept.
    Regional VP always misplaced emails and got upset because they were not sent; sent the original email; no apology ever was returned.
    Regional VP showed favoritism to certain communities
    Communication with regional management team was very suspect; phone messages and/or emails were either never returned or returned after the issue was resoleved.
    Long term associates had the feeling of entitlement.
    Too many clicks around the community

    Advice to Management

    Replace the Regional VP with someone who understands the business more


There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

See Most Recent

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