Brookdale Senior Living - I try to separate the wonderful experience of serving residents and families from dealing with unfeeling, inept managers | Glassdoor
There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

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Helpful (8)

"I try to separate the wonderful experience of serving residents and families from dealing with unfeeling, inept managers"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Florham Park, NJ
Current Employee - Anonymous Employee in Florham Park, NJ
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Brookdale Senior Living full-time (More than 5 years)

Pros

In theory, webinars, chats, computer trainings and BSL net very helpful.

Cons

ED very sneaky, insincere, moody. vindictive. uses favoritism, and divide and conquer techniques. CEO very unaware of what goes on in communities and sadly, a far cry from Bill Sheriff. Can't have insensitive, unaware people (and only interested in financials) manage peoples' lives. Since expensive marketing, budgets cut and only concern is getting the dollar in and not keeping promises made to vulnerable unsuspecting families/residents. Company is now too big and too removed from what the mission and cornerstones are. They are just meaningless, well put together words, but Brookdale needs more regulations on the ED and the regional operations.. Mr. Smith.. get your hands dirty and come talk to the associates and not everyone in between who cover each other, as one lies and the others swear to it.

Advice to Management

Hire people who care, not just those who need a job. Upper management needs to come to the communities and see for themselves. Forget the surveys. Most are not legit. Give the staff a well meaning leader/ED, with some real life experiences and not just spend less and get less quality leaders. Stop trying to feed people 3 meals a day on less than 5.00 per person per day. Don't say you give residents choices and then serve frozen food or make offers you don't keep. Shame on the guys in Tennessee who don't mean what they say but who have little to no compassion. Keep the buildings more properly staffed and stop covering up medical mistakes.

Other Employee Reviews for Brookdale Senior Living

  1. Helpful (4)

    "Nothing but pay cuts for the nurses for increased responsibilities, all the while management continues to get bonuses!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Case Manager Home Health
    Current Employee - RN Case Manager Home Health
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living full-time (More than 3 years)

    Pros

    You set your own schedule

    Cons

    The managers have no idea what they are doing!


  2. Helpful (1)

    "Deceived"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Sales Representative
    Former Contractor - Sales Representative
    Doesn't Recommend
    Positive Outlook

    I worked at Brookdale Senior Living as a contractor (Less than a year)

    Pros

    Opportunities to win prizes and good training.

    Cons

    Compared to other summer sales companies this has to be one of the worst companies to work for. They grossly misrepresent their per rep averages and micro manage you like you wouldn't believe. Their contract is absurd, don't sign it and don't work for these guys it's not worth it, they'll promise you the moon and won't deliver. They also look for every opportunity not to pay you, it's absolutely ridiculous.

    Advice to Management

    Be more open and honest from the very beginning, you'll have a lot less ticked off people at the end of the summer.


There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

See Most Recent

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