Brookdale Senior Living - Busy with 24 hour on call, lots of reports, training working on floor | Glassdoor
There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

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Helpful (2)

"Busy with 24 hour on call, lots of reports, training working on floor"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Health and Wellness Director in Cincinnati, OH
Former Employee - Health and Wellness Director in Cincinnati, OH
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Brookdale Senior Living full-time (More than a year)

Pros

Benefits, ability to advance, staff was nice loved my regional nurse nice surroundings, loved my residents and families

Cons

Too many reports need RN assistant poor communication with management limited diversity in upper management. Management team did not work well together at times talked about each other. long meetings

Advice to Management

Listen to employees

Other Employee Reviews for Brookdale Senior Living

  1. Helpful (5)

    "Unrewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great residents, flexible work schedule, good pay and the facilities are clean and attractive

    Cons

    Despite the positive aspects, the negative is so overwhelming that I regret working there. Your work schedule is too flexible to the point that you are constantly scrambling to adjust to the ever-changing demands. This sometimes leads to going in on a Saturday or Sunday just to see one person. You get texts and emails in the evening and on your days off so you are not "off." The belief in being "proactive" to build up a caseload is questionable because it only led to many therapists picking up the same residents repeatedly during the same year which borders on overutilization of Medicare. There were also other factors like high copays or family refusals that were insurmountable obstacles but management never took that into consideration just pushed harder to get people on caseload. Otherwise, people would stay on caseload for months and months because they were the mainstay of getting adequate hours. You were NOT allowed to float and if you actually were allowed to do so, that time of driving in the car to another facility was held against your productivity! No other therapy company does that so you can see how impossible it was to achieve 78% in a day. These are people with dementia who have moods and will sometimes refuse but that allowance is denied to you. Management expected that if you didn't have enough people/hours, then you would simply go home and use your PTO to cover the difference. There was no security of your benefits because you were always using PTO to keep your health insurance or risk getting dropped on a weekly basis. Management harasses you constantly about keeping your productivity up even threatening to put you on an action plan so you are worried about getting fired if you don't find a way to stay productive. The turnover rate is very high among therapists and nurses so no one stays long enough to form cohesive teams. The clinics are very poorly equipped, some are no larger than an office. They took away the benefit of paying for CEUs to save more money. Getting supplies is difficult and training is very scattered and disorganized. Everyone will tell you that orientation is very confusing and you are only given a set number of hours to get it done; mine consisted mostly of looking at a handbook and trying to figure it out on my own. With all that stress, politics reigns supreme while management was very ineffectual at resolving conflicts. There was no work-life balance; it was definitely not worth the pay.

    Advice to Management

    Stop focusing on the bottom line and lining your pockets to get your bonuses if the lower level employees meet their numbers. Practice what you preach about doing the right thing and focusing on quality and integrity.


  2. Helpful (1)

    "Great company...until recently"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living full-time

    Pros

    Initially I liked the idea of being my own boss and utilizing folks above for assistance as needed.

    Cons

    A recent change in leadership, especially in our region. Micro-management became the new philosophy. Focus on resident care was lessened as the demand to grow occupancy became the main focus.

    Advice to Management

    Do not put an AL experienced "leader" in charge of oversight of an IL building.


There are newer employer reviews for Brookdale Senior Living
There are newer employer reviews for Brookdale Senior Living

See Most Recent

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