Burlington Stores - If you are aspiring to get good retail experience, THIS IS NOT THE PLACE! | Glassdoor
There are newer employer reviews for Burlington Stores
There are newer employer reviews for Burlington Stores

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Helpful (2)

"If you are aspiring to get good retail experience, THIS IS NOT THE PLACE!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Philadelphia, PA
Current Employee - Sales Associate in Philadelphia, PA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Burlington Stores part-time (Less than a year)

Pros

Product line and discounts are okay

Cons

Stores are opening up all over and yet the system is broken. It is a combination of a management issue and an antiquated product-look-up system that has no consistent nomenclature. Products come in, patrons take price tags off, then the fun starts. Trying to find a price for an item is insane, wastes times and looses sales because no two items are (necessarily) found in the system the same way.

Advice to Management

Bring that NJ0 system into the 21st century. To look up an item, first you try the Vendor Name, if that does not work, you try the Style Number, if that does not work you put an "%" sign in front of the style number, if that does not work you delete the vendor name and just use the style number, if that does not work you find any other number of the product that could be entered in and try all of them the same way...You are loosing money and annoying customers who have to wait for a price to be found. Oh by the way, that new point system you put in place (12 points and you are fired)...punishes good employees who do not abuse the "call outs" but have unusual circumstances and because they are part time do not have the sick day benefits. You will always have a high turn over rate and employees who see this as a thankless job and display it in how they handle merchandise and customers.

Other Employee Reviews for Burlington Stores

  1. Helpful (2)

    "Mixed feelings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Plainfield, IN
    Current Employee - Associate in Plainfield, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Burlington Stores part-time (Less than a year)

    Pros

    The work is easy and you learn a lot on how things are done. Your co.workers are cheery and very happy to lend a hand. You are elgible for insurance when you work 3.5 hours a day.

    Cons

    The pay is very minimum. All positions, beside supervisors and management is part time. They will let you work over but it is all straight time. If you decide you want another position then they will not let you change again, and if you do and you don't make it in that position they will fire you instead of placing you back in the position you came from.

    Advice to Management

    Remember you are working with people who may have family outside the work. Communication is is very important. Change is good. Especially for people who is just learningthe retail business.


  2. "A Case of Lost Identity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchasing in Trenton, NJ
    Former Employee - Purchasing in Trenton, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Burlington Stores full-time (More than 5 years)

    Pros

    People are nice.
    Good place to learn

    Cons

    Conflicting, changing direction from upper management. Lack of Systems and departments that dont communicate. the company is confused as to what they want Burlington to Represent to the consumer.
    Lack of integration between the "Old" ways and "New" way. Favoritism

    Advice to Management

    Determine identity, formulate a detailed plan, communicate it to all levels.
    Be realistic


There are newer employer reviews for Burlington Stores
There are newer employer reviews for Burlington Stores

See Most Recent

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