CARFAX - Inside Sales | Glassdoor
Pros
  • "The work-life balance is surreal" (in 70 reviews)

  • "Work at your own pace, bonus program that drives employee performance, free Friday Lunch, happy hours, company events, pet friendly & more" (in 40 reviews)

Cons
  • "There doesn't seem to be much room for growth in many positions in the company" (in 8 reviews)

  • "I had no cons while working at Carfax" (in 13 reviews)

Employee Review

Employee Review

Helpful (2)

"Inside Sales"

StarStarStarStarStar
Current Employee - Account Executive in Centreville, VA
Current Employee - Account Executive in Centreville, VA
Recommends
Approves of CEO

I have been working at CARFAX (More than a year)

Pros

The Wolfpack rocks! We have monthly contests, which really gets me motivated to sell. Basically you get gift cards for doing your job every month---which is to sell. Management is very open and there to support you. Monthly meetings to review calls and critique calls. Hours are extremely flexible (just make sure to hit your numbers!). Free lunch on Fridays.

Cons

Metrics can be a pain sometimes. 7 Dials/hour, 28% occupancy (~2 hours talk time/day). Sounds easy, but it's hard to get dealers on the phone at times. Also...I do wish that MGMT would recognize that territories can play a factor at times. I've seen bad reps have great months and I've seen great reps have bad months. Someone that is assigned all rural areas is expected to reach the same goal as someone with all metro areas. Overall, you can still do really well here, but I do wish that territories were at least considered.

Advice to Management

Keep doing what you're doing!

Other Employee Reviews

Other Employee Reviews

  1. Helpful (1)

    "4 years and counting for a reason..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than 3 years)

    Pros

    (1) The CARFAX Game Plan. Our game plan keeps everyone across the company, in every role, aligned and focused in order to achieve great things. People who work here know what they are doing and how it contributes to the overall company mission. Sounds simple, but it takes a great plan and great leaders to make it happen. (2) The People. I've never worked for a company where so many are so dedicated, and so passionate, about the work they do. Going the extra mile is not a rare find at CARFAX, it's the norm.

    Cons

    Every job has good days and bad days, but after working in other places, you realize a bad day at CARFAX is better than a good day in most other companies.

    Advice to Management

    CARFAX continues to grow, and good internal communication is needed now more than ever. Consider dedicating a resource to making this the best it can be.


  2. Helpful (1)

    "My resume is no longer needed!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Centreville, VA
    Current Employee - Anonymous Employee in Centreville, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than a year)

    Pros

    I have been at CARFAX for over two years and can honestly say that I absolutely love working here. I’m over the age of 45 meaning that I have worked in many places/environments so I’m not saying this place is great because it’s my first job out of school, but saying it from experience having seen some bad places. This company truly embodies the saying “Work/life balance” and literally goes out of their way to keep employees happy. Everybody that’s here is happy to be here and almost every day is a great day. Teammates are friends and where in many places on Friday you say “See ya Monday’ here it’s often “What happening this weekend?”. The work environment is casual, laid back but also HIGHLY collaborative and team oriented which sets up everyone for success. Six months ago I stood in the office and tore up my resume as I have decided that I have found my final job and can’t imagine working anywhere else!

    Cons

    Honestly the only 'cons' I can think of would be petty and not worth listing.

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