CARFAX - Best Place I've Ever Worked | Glassdoor
Pros
  • "The work-life balance is surreal" (in 70 reviews)

  • "Work at your own pace, bonus program that drives employee performance, free Friday Lunch, happy hours, company events, pet friendly & more" (in 40 reviews)

Cons
  • "There doesn't seem to be much room for growth in many positions in the company" (in 8 reviews)

  • "I had no cons while working at Carfax" (in 13 reviews)

Employee Review

Employee Review

"Best Place I've Ever Worked"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

I have been working at CARFAX full-time

Pros

Team work is a real thing that happens, not something you just talk about.
Work/Life balance is amazing.

Cons

Open office floor plans can sometimes get a little rowdy.

Other Employee Reviews

Other Employee Reviews

  1. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chantilly, VA
    Current Employee - Anonymous Employee in Chantilly, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CARFAX full-time (More than a year)

    Pros

    Continuous effort to be innovative, improve, and deliver great products. The culture is great, bringing dogs to work is always fun, and the dress code is super casual (Jeans, t-shirt, sneakers).

    Cons

    The level of effort to make changes can be a lot as systems are built on top of each other than patched, then modified, then built on top of another etc...the dependancies and lack of thorough documentation can make things challenging.

    Advice to Management

    Support initiatives for legacy application modernization even if it means taking away resources from the new and shiny products.


  2. Helpful (8)

    "Underpaid & Underappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CARFAX full-time (More than 5 years)

    Pros

    - Nice people to work with

    Cons

    - Significantly underpay employees compared to industry average

    - Recently switched to cheaper benefits provider

    - Employees who take on more responsibility or skill up, are not compensated for doing so

    - Only way to convince management that you're worthy of a compensation increase is to threaten to leave - then they will promote you and give you a raise

    - Recently started decreasing bonus payouts to employees, in lieu of awarding stock options which take a year to vest. Bonus monies used to be available after being rewarded. Now employees get less, and have to wait a year for a portion of it.

    - Lots of mandatory surveys / marketing to make the company look like it's a great place to work, when in reality it isn't much better than your average marketing company

    - Survey meetings produce promises from management about addressing issues, but in reality nothing ever happens

    - Flat org structure, not much room for career advancement

    - Work life balance that is promised, doesn't really exist. Required to be in office daily, and telecommuting has to be warranted / is increasingly scrutinized

    - Noisy and distracting open office

    - Limited individual growth opportunities outside of what is important to Carfax

    - Very little transparency, even though company includes it in culture statement. Employees get very little, if any, feedback on ideas and suggestions

    - Playbook is a sham - company does not live up to the values they enforce

    - If you don't act like Carfax is the best place to work, ever, you're not a "team player". There are so many marketing gimmicks at play at Carfax to make it seem like "the best place to be"

    - Feedback from newer employees wearing rosy colored glasses, and feedback from lifers who have become favorites or are planning on retiring, is more valued / not ignored

    - Rampant favoritism. Employees are rewarded randomly with perks like remote work or getting to work on their own project, etc... No explanation as to why they get to vs anyone else is ever given.

    Advice to Management

    - Compensate employees fairly
    - Reward employees who skill up / have experience and tenure
    - Offer growth opportunities important to individuals, not important to Carfax
    - Change org structure to not be flat
    - Increase telecommuting options, and limit core office hours
    - Get rid of open office and go back to cubicles; open offices are proven (based on studies) to be distracting, noisy, as well as counter to increased collaboration
    - More transparency

    CARFAX Response

    Feb 4, 2019 – Director, HR

    Thank you for the review. We take feedback seriously and understand you are unhappy here at CARFAX. While we would love to allow everyone the option to work remotely, for some positions it just... More

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