WARNING! Read before accepting to work with them - Help Desk CBIZ Employee Review

1.0
Nov 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired. Easy interview. Good computer equipments.

Cons

I accepted an offer to join CBIZ, a decision that involved a six-week wait due to their need to train large groups. The onboarding process included fingerprinting and a comprehensive background check. Despite completing all modules during the expected four weeks of training, my employment was terminated at the beginning of the second week. The stated reason for termination was a perceived deficiency in my training progress. However, no assistance was offered to help me rectify the situation; instead, I was let go abruptly at the end of the day and in the middle of the week. The overall experience, given the extensive hiring process and the decision to leave my current job, proved to be disproportionately unfavorable. The compensation offered by CBIZ was notably inadequate, especially considering that those excelling in training could easily secure positions paying around $30 per hour remotely, while CBIZ offered a range of $15 to $20. I observed a concerning trend in group meetings, noting a decline in the number of employees each day. It appears they hire a large group and gradually dismiss those who do not meet exceptional standards. This practice is both unfair and toxic, particularly for individuals who left secure positions to join the company. Furthermore, the information provided about the job description was misleading, both in the initial listing and during the interview process. This role may serve as a short-term opportunity to gain experience, but it is advisable to explore other employment options where skills and contributions are duly recognized and compensated. Unfortunately, CBIZ seems to undervalue its employees, treating them more as numerical entities than individuals deserving fair treatment and compensation.

Explore other reviews about CBIZ

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and seems like there’s good work-life balance.

Cons

Could’ve been more organized with the intern class on some events and check-ins.

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and growth-oriented - office dependent. You will learn a lot and be exposed to all industries, which is great. If you are new, they will treat you with respect and try to help you learn; they understand it's a lot.

Cons

Like most companies, they want you to meet your billable hours, which is good. However, the negative here is if the company typically performs worse in the summer or the work starts to slow down for any reason, or you have too many staff competing for work, your billables begin to be negatively affected, which is faulted towards the employees ' performance. You need 150 billable hours a month, regardless of vacation and PTO. Nonbillable hours will not save you from the end goal, which is again, billable hours. Meaning, if you have a meeting, a federal holiday, or an office closure which is non-billable, you will have to make that time up. It's the hard law in this firm.

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