CNO Financial Group - Micromanaged, unreasonable expectations, not customer driven at all! | Glassdoor
There are newer employer reviews for CNO Financial Group
There are newer employer reviews for CNO Financial Group

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Helpful (1)

"Micromanaged, unreasonable expectations, not customer driven at all!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Carmel, IN
Former Employee - Customer Service Representative in Carmel, IN
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at CNO Financial Group full-time (More than a year)

Pros

Decent pay and schedule, not much else.

Cons

Micromanaged and high school like favoritism

Advice to Management

Get a reasonable call audit system

Other Employee Reviews for CNO Financial Group

  1. "growing company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Carmel, IN
    Current Employee - Applications Developer in Carmel, IN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at CNO Financial Group full-time (More than 3 years)

    Pros

    Lots of opportunities depending on the area you work in, growing company after many years of struggling, good people who want to do a good job. Nice campus in Carmel, easy commute.

    Cons

    Expensive benes...but so does everyone else, lots of legacy problems, hectic environment all the time, too much process change, which is very frustrating.

    Advice to Management

    Keep growing the business


  2. Helpful (3)

    "Still Crazy After All These Years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carmel, IN
    Current Employee - Anonymous Employee in Carmel, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CNO Financial Group full-time (More than 10 years)

    Pros

    Depending on what part of the company you're in, or what management team you have, it can be a good place to work.

    Cons

    HR is screwing everyone as much as possible on benefits, reassessing people's titles and capping pay, onboarding and training are horrible, and the constant mis-management/ reorganization of practically every department makes it impossible to actually get anything done. Onshore? Offshore? Hire? Downsize? It depends on the day of the week.

    Senior management cannot or will not make a decision to save it's life, so middle managers run rampant and get rid of people they don't like or don't want to work with regardless of high performance scores, tenure, knowledge-base etc.

    Most are out to keep their own job at the expense of throwing everyone else off the cliff - can't trust many of your co-workers and the backstabbing/gossip is out of control.

    Advice to Management

    Quit and let some professionals who know how to manage and who have people skills step in.

There are newer employer reviews for CNO Financial Group
There are newer employer reviews for CNO Financial Group

See Most Recent

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