CSAA Insurance Group - AAA: Where dreams go to die. | Glassdoor
There are newer employer reviews for CSAA Insurance Group
There are newer employer reviews for CSAA Insurance Group

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Helpful (8)

"AAA: Where dreams go to die."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Service Specialist in Colorado Springs, CO
Current Employee - Claims Service Specialist in Colorado Springs, CO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at CSAA Insurance Group full-time (More than 3 years)

Pros

Nothing is worth what you will experience working at CSAA, AAA, NCNU IE / MAIG, or whatever we are calling ourselves this month. Zombieland, every day is pure dread.

Cons

Every miserable moment of every day. Trust me, just don't do it. Clueless, moronic and incompetent supervisors and managers the likes of which will astonish you; good for the entertainment value, but frustrating to work with. Promotions (rare) are based on either your "diversity category", or the buddy system, and border on outright discrimination, with total disregard to experience, education, ability or intelligence. This company has become nothing more than a crappy call center. Crushing workload, people carried out on stretchers monthly due to stress.

Advice to Management

During your next round of layoffs, fire everyone in the organization that has been there for more than ten years, or in the same position for more than five. Then resign in disgrace.

Other Employee Reviews for CSAA Insurance Group

  1. Helpful (3)

    "High turnover rate, mostly contractors managing contractors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Phoenix, AZ
    Former Employee - Senior Project Manager in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CSAA Insurance Group full-time (More than a year)

    Pros

    Flexible work from home, wifi throughout every offices, laptop for each individual

    Cons

    No process, poor management, bad budgeting and spending, no direction, poor product quality

    Advice to Management

    Create a solid process, eliminate heavy contracting models, if continues to use contractors - using different ones, as this cause a lot of bad morale among contractors that do not work for the monopoly contractors.


  2. Helpful (2)

    "Think Twice Before Working Here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glendale, AZ
    Current Employee - Anonymous Employee in Glendale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CSAA Insurance Group full-time (More than 5 years)

    Pros

    The day to day employees are great to work with. Compensation is good for the Phoenix area.

    Cons

    It is a very political environment and advancement is based on who you know - not what you know. If you don't mind being a part of the climbing network, come and join. To be diverse means one must embrace the gay and lesbian lifestyle. If you are not applauding it, then you are on the outs.

    Advice to Management

    Your actions really need to represent what you say. Diversity is welcoming all walks not just the ones that are acceptable and in the public light. Why can't we be conservative and stick to what we feel is right?


There are newer employer reviews for CSAA Insurance Group
There are newer employer reviews for CSAA Insurance Group

See Most Recent

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