CSAA Insurance Group, a AAA Insurer - Call center Environment | Glassdoor
  1. "Call center Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CSAA Insurance Group, a AAA Insurer full-time for more than a year

    Pros

    Good Benefits, a lot of volunteering opportunities, very diverse workplace

    Cons

    New CEO in effect, changes taking place, management scrambling over something new to micromanage each day

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    CSAA Insurance Group, a AAA Insurer2019-10-10

    CSAA Insurance Group, a AAA Insurer Response

    October 14, 2019Social Reputation Consultant

    Serving AAA members is one of our highest priorities. Thank you for taking the time to share.

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  1. "Great internship"

    StarStarStarStarStar
    Current Intern - Service Agent in Oklahoma City, OK

    I have been working at CSAA Insurance Group, a AAA Insurer for more than a year

    Pros

    Very professional. They have meaningful work.

    Cons

    There isn’t very much flexibility as to where you start.

    CSAA Insurance Group, a AAA Insurer2020-02-18
  2. "If you want to work in insurance, this is a good place for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Insurance Product Analyst in Walnut Creek, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at CSAA Insurance Group, a AAA Insurer full-time for more than 3 years

    Pros

    They care about their employees and pay competitive salary. Work Life balance is pretty good.

    Cons

    Things move slowly, and from the data side there can be lots of roadblocks

    CSAA Insurance Group, a AAA Insurer2020-02-20

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