CTS LanguageLink - Good Place to Work | Glassdoor
  1. Helpful (2)

    "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, WA
    Recommends
    Neutral Outlook

    I have been working at CTS LanguageLink full-time for more than a year

    Pros

    In this position you make a difference in peoples lives, manager/supervisors seem to appreciate what you do, schedules are flexible, the monthly incentives are great as are the monthly birthday/anniversary celebrations!, coworkers are always willing to help in answering questions.

    Cons

    Pay and benefits could be better.

    Advice to Management

    Continue to communicate with the team.

    CTS LanguageLink2017-08-07

Other Employee Reviews

  1. "Interesting and Constantly Challenged"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at CTS LanguageLink full-time for more than a year

      Pros

      Supportive coworkers and fast-paced environment at times

      Cons

      Can be overwhelming without training

      CTS LanguageLink2019-05-22
    • "Better Than Minimum Wage But That's About It"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Vancouver, WA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at CTS LanguageLink full-time for more than 3 years

      Pros

      Pays more than minimum wage Technically fairly easy work Ability to surf the net while at work

      Cons

      Management Connection of the Call Center to the Rest of the Company Treatment of Call Center Employees Little to No Chance of Upward Movement Pathetic Raises Negative Employee Perception Resentment Towards Company From Employees Lack of Consistent Training

      Advice to Management

      There's one manager specifically that is notoriously disliked for good reasons. You know who it is. Figure out how to improve their relationship with the call center as a whole or remove their privileges. Listen to senior members of the call center in regards to new guidelines. Sometimes the ideas just aren't good in practice, regardless of how they appear on paper. Go to bat for your employees. Be on their side....

      Show More
      CTS LanguageLink2019-05-31

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