CVS Health - Company philosophy is WE CARE....about everyone but their employees of course | Glassdoor
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There are newer employer reviews for CVS Health

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Helpful (3)

"Company philosophy is WE CARE....about everyone but their employees of course"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Event Coordinator in Woonsocket, RI
Former Employee - Event Coordinator in Woonsocket, RI
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at CVS Health full-time (More than 5 years)

Pros

Good benifits, decent pay, vacation time. Lots of employee perks while at corporate in woonsocket. Free merchandise at times.

Cons

Company treats you like a work horse, outsoarces its employee help desk to india, insources IT jobs in huge numbers. Company departments are all different some good and some run very badly. Men are paid far higher for the same grade job as woman and they do NOT LIKE when you get pregnant or sick. They find backdoor ways to fire you with no just grounds. Report issues to human services and guarantee you will loose your job. Come back from maternity leave and 6 months almost to date they will fire you. Getting access to your 401k with all help being in india takes excess time and the language barrier complicates it further.

Advice to Management

Your department managers need to have smaller egos. The long time employees need to gossip less and stop treating newbies as their personal slaves. Accountability and positive attitude from management would go a long way.

Other Employee Reviews for CVS Health

  1. "Great second family!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Phoenix, AZ
    Current Employee - Shift Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Caremark cares for its employees and their families.

    Cons

    So far so good! No cons as of yet!

    Advice to Management

    I love my manager because she's is just a people person with a great heart!


  2. Helpful (10)

    "It's just a job, not a profession anymore. The fast food of Pharmacy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Trenton, NJ
    Current Employee - Pharmacist in Trenton, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CVS Health full-time (More than 10 years)

    Pros

    Health benefits, 401K plan, work in air conditioning.

    Cons

    Too much employee turnover. CVS does not give it's pharmacists the man power to do all they require.

    Advice to Management

    Offer technicians a bit more in their pay and they would probably stay other than the CONSTANT turnover and retraining of new employees. Stop asking pharmacists to leave their critical "verification" post to beg customers to call a 1-800 #. Stop believing the SSS is the most important thing in life. It is NOT. It's NOT a true indicator of customer satisfaction. Take a look at the long lines at our register when you've dwindled down the help. My store has had their tech hrs. reduced to ridiculous. Most of the time we have 2 people covering 4 areas, PLUS they want RPh's to go to the register and ask people to call the 1-800 #, plus they want the RPh's to make PCQ calls at least 4 times a day. STOP it with the PCQ calls. I don't have the man-power to do them. Redi-fill has cost CVS more time worked than ever and it's cost CVS mistakes. Older people have picked up Rx's filled on Redi-fill, go home, take the med, not realizing their Dr. had stopped it. Computer generated voices tell people that they're RX will be ready by 5pm the next day. What a JOKE. Does CVS really know that that Dr. will be available for the pt's refill. NO, they don't. They make it up. So when the Rx is NOT ready, the customer gets mad at the staff. Way to go CVS!! CVS has implemented more programs that have all failed. Why? Because there really is NO time to do it all. Offer customers a calm environment. A professional environment where they can converse with their pharmacist. Instead their pharmacist is busy making PCQ calls, and going to the register 20 times a day to get people to call a number. Offer people incentive when they call and MAYBE they actually WILL. The human population works off incentive, that's why the SSS 1-800 # calls are bogus.

There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

See Most Recent

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