CVS Health - Caremark, we care about how sick you are, and how much money is in your pocket. | Glassdoor
There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

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Helpful (5)

"Caremark, we care about how sick you are, and how much money is in your pocket."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative Supervisor in Pittsburgh, PA
Current Employee - Customer Service Representative Supervisor in Pittsburgh, PA
Doesn't Recommend
Disapproves of CEO

Pros

There is no solid reason to enjoy working as a CSR in the company. Co-workers are nice and you can build friendships, however this applies just about anywhere.

Cons

Do the job of a pharmacist, get paid minimum wage. Rewards programs are constantly modified to ensure employees cannot get raises. There is mandatory promotions without pay raises or compensation, just additional responsibility. lack of training for a very high stress job where you in control of very serious medications for very sick people.

Advice to Management

Allowing employees who work hard the "reward" to wear jeans... in a call center, is disrespectful and has no place in a professional work environment. Employees do not want to hear that the company is making 75 billion dollars a year when they are also on welfare because they are not paid enough to survive with this job.

Other Employee Reviews for CVS Health

  1. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northbrook, IL
    Former Employee - Anonymous Employee in Northbrook, IL
    No opinion of CEO

    Pros

    Good salary/benefits. Nice on-site cafeteria.

    Cons

    Lack of advancement opportunities; lots of politics.

    Advice to Management

    Provide more opportunities for advancement.


  2. Helpful (1)

    "CVS/Pharmacy, know what you're getting into..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Pharmacy Technician in Los Angeles, CA
    Former Employee - Certified Pharmacy Technician in Los Angeles, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Get a check in the mail. Get pharmaceutical experience. Great coworkers.

    Cons

    Low wages, disorganized. Leadership structure is far too fluid. CVS's rapid expansion has led to a decline in effectiveness, efficiency and customer service. High customer dissatisfaction rates.

    Advice to Management

    Be more consistent. Encourage upward mobility. Reward excellence with better pay/promotions. Come down from your thrones and actually come see what's going on in these pharmacies.

There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

See Most Recent

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