CVS Health - 5 years experience in customer service, web support and prior authorization clinical rep | Glassdoor
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There are newer employer reviews for CVS Health

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"5 years experience in customer service, web support and prior authorization clinical rep"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Prior Authoriation Clinical Representative in Richardson, TX
Current Employee - Prior Authoriation Clinical Representative in Richardson, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at CVS Health full-time (More than 5 years)

Pros

CVS Caremark has outstanding supervisors and managers. The employees are respectful and supportive of each other, and the company treats its employees fairly. I feel valued as an employee and there is lots of room for advancement. The benefits are also good.

Cons

A downside is there is quite a difference in pay for a pharmacy technician at retail versus the PBM side.

Advice to Management

With a company this large, it should be fairly easy for the employees to transfer from the retail side to the PBM side and vice versa. Although, with the significant drop in salary from the PBM side to the retail side, it doesn't make sense to do that. However, a situation may arise in an employee's life where he/she might have to move to another city, state, etc. and it would be so nice to be able to request a transfer without taking a significant drop in pay.

Other Employee Reviews for CVS Health

  1. Helpful (3)

    "Slavery at its worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist in Ewing, NJ
    Former Employee - Pharmacist in Ewing, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CVS Health full-time (More than 3 years)

    Pros

    The pay and health benefits are not bad, pretty much standard in the industry.

    Cons

    As a pharmacist you work 14 hour shifts without a single break(no meals). Your performance is evaluated only by target numbers, regardless how short staffed you are. While the store is extremely short staffed, District Managers openly suggest that you should work on your off days(for free) in order to keep up with pharmacy tasks.

    Advice to Management

    You need to consider demographic data while setting up the target numbers. Also, following your own Code of Conduct would make a big difference.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Albany, NY
    Former Employee - Store Manager in Albany, NY
    Recommends
    No opinion of CEO

    I worked at CVS Health full-time (More than 3 years)

    Pros

    Benefits, Co-Workers, discount, and knowledge of how retail works

    Cons

    Retail Hours which can be hard on family life

    Advice to Management

    Treat Store Managers better

There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

See Most Recent

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