CVS Health - Rushed by stressed out pharmacists, constantly interrupted, understaffed, underpaid | Glassdoor
There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

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Helpful (1)

"Rushed by stressed out pharmacists, constantly interrupted, understaffed, underpaid"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Pharmacy Technician
Current Employee - Pharmacy Technician
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at CVS Health full-time (Less than a year)

Pros

Most co-workers genuinely care about their work and are friendly. Computer scanning system is accurate and fairly user-friendly.

Cons

CVS "skeleton schedule" leaves the pharmacy undermanned all day. No time to complete the behind-the-scenes tasks that are required because you are constantly helping customers and answering phones while being understaffed. Yet you are held accountable for those tasks. During rush hours, you are told to "multi-task" better, because you can't fill scripts at the same time as serving customer after customer in line. Training is brief and haphazard. Pharmacists tend to be irritable because of lack of breaks and too many demands at once, and they take it out on the techs. Pay scale is lower than competitors. Medical insurance and Rx insurance for full-time workers is costly and doesn't cover well. Most pharm techs are doing their time until they can bail for a better company.

Advice to Management

Pay attention to the well-being of your employees and you will have higher morale and lower turnover of employees. Organize your work environment so that there are fewer interruptions for the production and drop-off techs instead of accusing them of not being able to "multi-task" well enough. Consider employing retail sales associates to man the pick-up station to free up the certified techs to safely fill the scripts.

Other Employee Reviews for CVS Health

  1. "Great Benefits, Lower Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor, Proposals in Northbrook, IL
    Former Employee - Advisor, Proposals in Northbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health full-time (More than 5 years)

    Pros

    Flexible, generous PTO, work from home options, a growing company that will only go up from here.

    Cons

    Salary tends to be significantly lower than other companies in the marketplace.


  2. "A company that doesn't care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor A
    Current Employee - Shift Supervisor A
    Doesn't Recommend
    Neutral Outlook

    I have been working at CVS Health part-time (More than a year)

    Pros

    convient locations and easy transfers between stores

    Cons

    incompitant mangers, unrealistic expectations from corperate, never enough people to get the job done, advancment = slavery

    Advice to Management

    give the stores more hours to hire more people and make sure employees actually get trained properly. And a little bit of trust goes a long way, we're not all theives

There are newer employer reviews for CVS Health
There are newer employer reviews for CVS Health

See Most Recent

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