Cablevision Systems - Customer Service Representative-not flexible | Glassdoor
There are newer employer reviews for Cablevision Systems
There are newer employer reviews for Cablevision Systems

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Helpful (1)

"Customer Service Representative-not flexible"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Melville, NY
Former Employee - Customer Service Representative in Melville, NY
Doesn't Recommend
No opinion of CEO

I worked at Cablevision Systems full-time (Less than a year)

Pros

Good benefits, security. Not to far a commute for anyone who lives on the Island.

Cons

Not flexible at all in customer service.

Advice to Management

Make your customer service representatives happy. Happy works produce happy customers..

Other Employee Reviews for Cablevision Systems

  1. Helpful (2)

    "techinical support level 2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Jericho, NY
    Current Employee - Customer Service Representative II in Jericho, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Cablevision Systems full-time

    Pros

    decent salary & benefits, awesome people to work with as most are down to earth and have a sense of humor

    Cons

    schedule isn't flexible, 30 minute lunch breaks, can't use the bathroom when needed unless you have a doctors note to prove you have to make a few trips to the restroom, job is based on the number game & if you don't pull enough numbers they fire you, there is no job security!

    Advice to Management

    offer a real lunch break & offer flexible schedules especially for single parents


  2. "if you like change on a weekly basis this is the job for you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Piscataway, NJ
    Former Employee - Inside Sales Representative in Piscataway, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cablevision Systems full-time (More than a year)

    Pros

    commision is good if you are goal oriented and a big time competitor. you can make very good money with no experience

    Cons

    policies change too much. once you have your commision structure down pack they change it so you have to learn a new system and when you almost learn the new system they will add a new one.

    Advice to Management

    just use one system and stick to it stop making it difficult. its a great place to work other than that.

There are newer employer reviews for Cablevision Systems
There are newer employer reviews for Cablevision Systems

See Most Recent

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