Cablevision Systems - Good Company to work for if you off the the phones | Glassdoor
There are newer employer reviews for Cablevision Systems
There are newer employer reviews for Cablevision Systems

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Helpful (1)

"Good Company to work for if you off the the phones"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - TSG Representative Leve II in Jericho, NY
Current Employee - TSG Representative Leve II in Jericho, NY
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Cablevision Systems full-time (Less than a year)

Pros

Good people, good pay if you are not doing phone work. Great benefits and of course free cable. On Holidays, you get paid triple and on your second day, get paid double time as oppose to regular overtime. It is a place you can make money if you are willing to work for it.

Cons

when you are working in call center, whether it be TSG or customer service, it is very stressful. You are just a number, as a matter of fact my supervior told us in a team meeting just that, our opinions didn't matter much. Its a numbers game...If you do not like being on the phone for an extended period of time, this job is not for you. Also, getting a different position or a change of schedule is difficult as there are is a 1st preference to older employees with seniority

Advice to Management

Management need to listen to employees and supervisors and leads need to "man up" and take supe calls when they arise, stop appeasing customers all the time.

Other Employee Reviews for Cablevision Systems

  1. Helpful (2)

    "A stifling environment that stunted my career growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bethpage, NY
    Former Employee - Anonymous Employee in Bethpage, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cablevision Systems full-time (More than 5 years)

    Pros

    Free cable/internet/phone. There are a handful of corporate discounts that employees receive.

    Cons

    I worked in the Corporate IT department for over five years. If there is any culture at all in the company, it is a "you are nothing more than your job function" culture. There is little to no chance for advancement, and the ability to change positions is largely based on your current role, nothing more. Raises are hard to come by and are usually less than 3%. Compensation is based on "pay grades," and it is possible to reach the top of a pay grade and not receive future raises. Training is also only based on your current role, and you will not be approved for training outside your job function.

    There is a clear cut hierarchy based on titles, and you are expected to respect or even fear a person's title. There are a lot of bad or poorly trained managers throughout the company.

    Advice to Management

    The company is run poorly from the loud-mouth owner down to the lowliest intern. It feels less like a fortune 500 company and more like a utility. Employees would benefit from a little appreciation from time to time.


  2. "It's a great company, but you have to work hard."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retention Specialist in Bronx, NY
    Current Employee - Retention Specialist in Bronx, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cablevision Systems full-time (Less than a year)

    Pros

    Good benefits, great pay. There are some really talented people working here.

    Cons

    Competition from other tv companies are really hurting

    Advice to Management

    None.

There are newer employer reviews for Cablevision Systems
There are newer employer reviews for Cablevision Systems

See Most Recent

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