California Casualty - Management Needs Improvement | Glassdoor
There are newer employer reviews for California Casualty
There are newer employer reviews for California Casualty

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Helpful (2)

"Management Needs Improvement"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Claims Adjuster
Current Employee - Claims Adjuster
Disapproves of CEO

Pros

Casual work environment
Ethical procedures
Able to work half days and be paid for full if you are sick

Cons

Poor management
Favoritisim
Lack of leadership
Expectations are unrealistic
Lack of written policy and procedure, they seem to make it up as they go at times. Very confusing.
Poor benefits

Advice to Management

Please listen to your employees, they are the ones doing the job, and they just might know what they are talking about.
Just because someone is in a management position does not give them the right to berate and harass employees. Please put an end to this and hire mangagers who can lead and motivate the employees. As well as managers who can answer the questions asked.
If you have happy employees you will have a happy employer.

Other Employee Reviews for California Casualty

  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at California Casualty full-time (More than a year)

    Pros

    Great atmosphere. Wonderful customers. Incredibly low stress compared with previous jobs I've had. You get a monthly review of stats and 4 quality scores but no tedious weekly coachings that make you feel awful because the entire point is meant to point out how you suck. That doesn't happen here so it's a huge relief not to be micromanaged.

    Cons

    Sick time is generous, vacation time is accrued much less. If you use sick time though, it's going to count against you and there aren't the same standards for managers and reps.

    Advice to Management

    Since using sick time is going to count against you, whether it's enough to get you in trouble or not, it should NOT be a separate bucket. Sick and vacation time should be accrued together as PTO. People that don't get sick or don't call out so they don't get in trouble should get to use that time they are earning for scheduled time off, and since it's all one bucket if you're out sick or on FMLA all the time, you won't have enough to take actual vacation so it will encourage people to be at work more so their vacations aren't jeopardized.

    California Casualty Response

    Aug 14, 2017 – Assistant Vice President, Service Manager

    Thank you for your positive comments regarding your employment with California Casualty. We are glad to hear you enjoy the work environment, our customers and the employee and manager relationship... More


  2. "Claims Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Assistant in Glendale, AZ
    Former Employee - Claims Assistant in Glendale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at California Casualty part-time (More than a year)

    Pros

    Great pay, good environment, amazing team, and benefits. Able to move up and within company

    Cons

    Working weekends, nights, and holidays

    California Casualty Response

    Jul 28, 2017 – Assistant Vice President, Staffing Manager

    Thank you for taking the time to leave your positive thoughts about working at California Casualty! We work hard to ensure our employee's feel valued through the environment, compensation and other... More

There are newer employer reviews for California Casualty
There are newer employer reviews for California Casualty

See Most Recent

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