Candlewood Suites - Guest Service Representative | Glassdoor
  1. Helpful (1)

    "Guest Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Durham, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Candlewood Suites

    Pros

    Most people staying at the hotel were good.

    Cons

    Staff was promised bonuses which were not received unless you were management. There was always a reason not to give a raise along with low pay. Management did nothing about complaints from employees and guests. Management was always taking extra long lunch hours, yet front desk staff could not and/or leave the premises, but it was okay for them all to include staff that was considered favorites. Front desk staff was required to work both the front desk, do laundry, along with many other housekeeping duties.

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    Candlewood Suites2015-06-30
  1. "Good/Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent 

    I have been working at Candlewood Suites full-time

    Pros

    Get to meet new people, good hours.

    Cons

    Barely any breaks especially if it’s only one person

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    Candlewood Suites2020-03-21
  2. "Red alert: Be careful if you're considering working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Desk Agent 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Candlewood Suites part-time for more than 3 years

    Pros

    Clean and good looking property

    Cons

    Treats employees very poorly

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    Candlewood Suites2020-02-29

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