Capco - Good Leadership but Bad Management | Glassdoor
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There are newer employer reviews for Capco

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Helpful (9)

"Good Leadership but Bad Management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Consultant in Buffalo, NY
Current Employee - Senior Consultant in Buffalo, NY
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Capco full-time (Less than a year)

Pros

Good Leadership
Use of latest technologies for internal communications, social enabled website,
Good Package for experienced employees

Cons

Bad Middle management
There is no structure for resource management. Leadership has good intentions and initiatives but people at middle management and coaches have no desire to improve employee's work atmosphere.
No respect for the employee's career path and objectives while assigning projects.
Some of the middle managers were recruited based on experience in non-US countries who have no knowledge about how resource management and time management cultures of US.
Confused hierarchy. Reporting Manager is different from the person who actually assigns and monitors the daily work load. On top of that, there is a Coach who has no direct understanding of the employees work or the client but plays a role in annual review.

Advice to Management

Provide training to middle managers at the level of PC, Associate Partner and Partner level about good leadership. Current managers lack basic skills like, one-one meetings, feedback, coaching.
Please Please Please train the managers who come from India about American Work culture, time management, task prioritization. They are just bulldozing low-level employees with their unreasonable promises made to the client, with no prior knowledge about the business.

Other Employee Reviews for Capco

  1. Helpful (15)

    "A race to the bottom, the story of a firm gone bad..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in New York, NY
    Current Employee - Principal Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capco full-time (More than a year)

    Pros

    If you are lucky enough to work with one of the remaining talented consultants that has not left the firm yet (only a few are left), one can truly develop themselves and have a good experience.

    Cons

    Once a respected firm committed to the financial services industry, Capco has decided to exit the management consulting market and enter the temporary services industry as a low-cost provider of bodies to banks and whoever is in need of cheap labor.

    The firm’s leadership still markets the company to potential applicants as a place where innovation and meritocracy are fostered. While this may have been true of the old firm, in reality, Capco is continuing to drive its costs down by neglecting talent and scraping up the desperate and gullible for the associate and consultant pools.

    Advice to Management

    Coming into the firm at this point would be a mistake for anyone looking to develop consulting skills. In addition, the political nature of the revamped organization is truly toxic and will eventually force all semblance of professionalism out the door.


  2. Helpful (5)

    "OK if you need work or want to get into consulting space (but can't break into the big 4)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in New York, NY
    Former Employee - Senior Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Capco full-time (More than a year)

    Pros

    Decent wages, willingness to sponsor some employees for visas (not applicable to me), hours are reasonable for consulting.

    Cons

    Management treats employees like chips in a game of poker, bringing in more when work is plentiful and cutting them when business is slower. The fact that they are heavily weighted to small handful of clients contributes to this fact. There is NO clear training or growth prospects since the infrastructure is lacking as are formal processes. Most client engagements are staff-augmentation roles so that you become of temp employee of the client - not a consultant. Due to the high turnover and erratic client engagements, you WILL work on projects that are outside of your areas of specialty leading to low quality output and client dissatisfaction. Finally, unprofessional employees permeate this organization and there is no means of voicing needs regarding change.

    Advice to Management

    Remember that consulting firms watch their assets walk into and out of the door each day. Build a culture and earn organizational growth by investing in your employees' development. Act professionally when on-boarding and off-boarding employees since its a small market and you will run into them again. While I like many people with whom I worked, I will not hire Capco for as a client nor would I consider rejoining them as an employee without dramatic organizational changes.

There are newer employer reviews for Capco
There are newer employer reviews for Capco

See Most Recent

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