Capital One - Horrific | Glassdoor
There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

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Helpful (1)

"Horrific"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Branch Manager in Annapolis, MD
Current Employee - Assistant Branch Manager in Annapolis, MD
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Capital One full-time (More than 5 years)

Pros

Attempted to place management as close to home as possible

Cons

constant branch movement
played favorites
did not support hourly employees concerns
salary not competetive

Advice to Management

Stop playing favorites, keep checking on managers, Do not make training sessions during busy off seasons ( i.e. summer and Christmas holidays)

Other Employee Reviews for Capital One

  1. Helpful (4)

    "Stressful, Hypocritical, Nitpicky."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Tigard, OR
    Current Employee - Senior Customer Service Representative in Tigard, OR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    OK pay
    Benefits
    Great cafeteria
    Company plans for the future

    Cons

    OK pay, not great. Barely a living wage.
    Aetna health insurance doesn't cover anything
    Upper Management doesn't connect with employees very well
    Management is making an effort to hire new people and get rid of older employees who have been there for 10+ years.
    High stress environment
    Minimal resources for mental health.

    Advice to Management

    Give us frontline employees a break. Maybe you've forgotten how hard it is being on the phones, since you make 3x as much as we do and get paid to just sit there and point out our flaws, but with the recent transition it should be your top priority to help us adjust, not weed out the people you think can't succeed.


  2. "Open, challenging, collaborative environment where your ideas matter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Business Analyst in McLean, VA
    Former Intern - Business Analyst in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One as an intern (Less than a year)

    Pros

    Responsibility and growth opportunities, open and collaborative, meritocratic, work-life balance, active and responsive style of management, generous compensation, nice campus

    Cons

    Experience with only one type of industry, can feel somewhat siloed due to large size, commuting can be a pain

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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