Capital One - Has gotten too bureaucratic and too collaborative in recent years | Glassdoor
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There are newer employer reviews for Capital One

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Helpful (2)

"Has gotten too bureaucratic and too collaborative in recent years"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Analyst in Plano, TX
Current Employee - Business Analyst in Plano, TX
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Capital One full-time (More than 5 years)

Pros

Great work environment and perks. Good benefits and pay. Genuinely "nice" company culture. Decisions are backed up by data rather than just being the "highest paid person's opinion."

Cons

The culture has swung toward being too collaborative and committees and group meetings are way overused now. When I started, you could come up with a good idea, run it by two levels of management and then at least get it tested on a small group of customers. Now I have to go to my manager, all of his peers, several other department's managers, a steering committee, (at least) two "project prioritization" groups because none of them alone are allowed to sign off on anything. Implementing good ideas can take 6-18 months over all.

And the "cross calibration" system the company uses to hand out promotions and bonuses has completely devolved into a political bargaining exercise between managers.

Advice to Management

Streamline, streamline, streamline. Deputize more people (even just the mid-level executives!) to make decisions. And fix the politics of cross calibration.

Other Employee Reviews for Capital One

  1. Helpful (3)

    "Both sides of the spectrum"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Richmond, VA
    Current Employee - Project Manager in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Good pay (not great)
    Great work/life balance
    Great technology
    Great flexibility (work from home option)

    Cons

    I have noticed that most of the leadership started as colleg hires or are from India (brought over by friends) and have only worked at COF. This makes it very difficult for them to understand how things are done outside of Capital One in the U.S. I believe this is a definitive weakness, as diversity is not only ethnicity, but based on work experiences as well...

    Advice to Management

    Focus on talented individuals both inside and outside your organization. Also, focus on the talent within the United States of America. COF has a large population of leaders that are not from the U.S.


  2. "The experience has been fulfilling including change, development, and opportunities working on high impact business goal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Project Manager in Richmond, VA
    Current Employee - Principal Project Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Career Opportunities, Open Culture, Work/Life Balance, and a very collaborative culture!

    Cons

    Depending on your role, your day could be filled with meetings and presentations. Sometimes the culture is too collaborative and it is hard to get anything done unless its scheduled in a meeting environment.

    Advice to Management

    Don't be afraid to step into the weeds occasionally, it can lead to improved efficiencies and outcomes with your teams.

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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