Capital One - Great company to work for | Glassdoor
There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

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"Great company to work for"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Customer Service Representative in Richmond, VA
Current Employee - Senior Customer Service Representative in Richmond, VA
Recommends
Positive Outlook
Approves of CEO

I have been working at Capital One full-time (Less than a year)

Pros

benefits from day one, great schedules, limitless job opportunities

Cons

some processes a little sloppy, but working towards improvement. No HR on site.

Other Employee Reviews for Capital One

  1. Helpful (2)

    "All about business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in New Orleans, LA
    Current Employee - Teller in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital One part-time (Less than a year)

    Pros

    Compared to some other banks, the pay is good because some other banks don't pay you a monthly incentive for sales goals (i.e. Regions). But Capital One is much quicker to fire it's employees over the simplest thing.

    Cons

    Management is given too much power. There aren't rules that apply across the board. Managers are given a lot of discretion, so different branches do different things. You can easily lose your job over one simple, honest mistake. They only care about you harrassing and kissing up to the customers to meet your sales goals which ranges from a $35-$120 monthly incentive that is taxed. All the stalking and butt kissing you have to do to reach the goals is not worth it. They treat you like a number or product, not a person/employee. Basically, go to work, do your job, and be sure to dot all i's and cross all t's. And try not to NEVER be late or miss more than 4 days of work for being sick (a year) because they will fire you!!

    Advice to Management

    Try complimenting your employees for what they do right instead of always focusing on what they can do better.


  2. Helpful (4)

    "They will get rid of you after a certain age"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Capital One full-time (More than 10 years)

    Pros

    some flexibility to work from home, depending on the manager and department, fairly good benefits, salary

    Cons

    inexperienced people promoted to management, lots of young people and they will "clean house" and get rid of people of a certain age (40+) although they claim that's not the case and you will be hard pressed to prove it.

    Advice to Management

    none. they don't listen anyway.

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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