Capital One - Very sound company with the right intentions, but too much red tape | Glassdoor
There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

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"Very sound company with the right intentions, but too much red tape"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Chicago, IL
Current Employee - Director in Chicago, IL
Recommends
Positive Outlook
Approves of CEO

I have been working at Capital One full-time (More than 10 years)

Pros

Very sound business strategy; smart employees; Exec Mgmt. puts their money where their mouth is in supporting key initiatives; strategic and operational focus is on long term objectives, not just the next quarter's numbers

Cons

Very process oriented, decision making is slow due to highly matrixed org structure, pay is very formula driven, org structure is bloated

Advice to Management

Streamline decision making and strategy ownership to enable quicker decision making and time to market

Other Employee Reviews for Capital One

  1. "Very generous employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glen Allen, VA
    Current Employee - Customer Service Representative in Glen Allen, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One part-time (More than a year)

    Pros

    Work from home, great manager

    Cons

    Lots of tech issues sometimes


  2. "Dedicated to people development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Manager in McLean, VA
    Current Employee - Senior Business Manager in McLean, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Capital One has an incredible dedication to your personal and career development. Senior leadership spends significant time coaching, mentoring, etc. They are very supportive of rotations to various parts of the company to continue to learn new areas and skills even at the expense of efficiency at times.

    Cons

    The culture and type of work has shifted over time as the bank has grown. The company used to always be about growth/innovation and had retained part of its start up culture roots for a long time. More recently the focus has shifted to mostly regulatory/compliance and well managed work and the culture has gotten a bit stuffier. That being said its still an amazing place to work and to launch a career.

    Advice to Management

    Try to hold on to the aspects that made the company fun in the past to maintain associate morale and attract the right type of enthusiastic and passionate employees. Just because we're in the highly regulated banking industry doesn't mean we need to lose all the good talent to google, Facebook, etc.

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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