Capital One - My experience at Capital One is neutral due to certain reasons. | Glassdoor
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"My experience at Capital One is neutral due to certain reasons."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Teller in New York, NY
Current Employee - Teller in New York, NY
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Capital One full-time (More than a year)

Pros

Salary is negotiable. Capital One Bank has a great training program for employees to open up and share their common values and goals and where they can succeed in the banking field. Capital One has a career development program where you can take certain steps to achieve your goal and management is willing to help/

Cons

Hiring part time only for tellers, Poor career development program, Customers at bank get frustrated due to ATM deposits withdrawal failure. High turnover rate.

Advice to Management

Management should reconsider opening a business window. Responsibilities should be shared at every level of work.

Other Employee Reviews for Capital One

  1. "Great Company, Horrible Default Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Default Specialist in Plano, TX
    Former Employee - Default Specialist in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    Great bank to work for, wonderful Plano campus, high morale. If more opportunities were available for associates - it could arguably be the best bank to be work for.

    Cons

    Limited opportunities for growth: management in the default area does not express and groom direct reports for growth,

    Management is nonchalant and seems to only care about the numbers,


  2. Helpful (2)

    "Becoming a big corporation and all that entails"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in McLean, VA
    Current Employee - Business Manager in McLean, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 8 years)

    Pros

    Great hiring process and tends to land well above-average people, especially in M&A. Depending on the role you land, work-life balance can be very attractive, and benefits and pay are competitive. Problems tend to be interesting to solve, and very cooperative and helpful culture compared to other large organizations. Excellent place for either college student looking to work at a great company for a few years before their next step, or a middle management type with family priorities who can accept a good work-life balance and great culture in return for marginal career growth. Roles and org structures tend to shuffle every 12-18 months - this can be an up or a down depending on the situation. Credit roles are overvalued to a fault, but if you can land one its an excellent way to accelerate career growth.

    Cons

    The last five years have brought a few changes: First, a number of extremely competent senior leaders have left the company. In addition, career advancement at all levels has slowed significantly and, as at many large companies, become more based on executive favor than competencies or results. Depending on your role and your management chain, you can have either a favorable work life balance or find yourself working I-Banker hours but without any commiserate recompense. Promotions lately tend to be based more and more on political positioning and executive favor; as a result senior and middle management tend to lack fundamental management skills, leading to low morale and turnover in middle and junior buckets. If you're ready to play the game you can do well, but don't expect much career mileage out of the quality or quantity of your work.

    Advice to Management

    Give more thought to your middle and senior management incentive and reward strategies. Pay more attention to evaluating middle and senior management whose goal is to curry favor for career advancement rather than motivate and empower their teams. Be more careful about who you reward and why, as even junior analysts take note and are not blind to double standards. Credit 'skill' should not outweigh management opportunities in roles that manage people. Focus on the health and morale of your junior and middle levels.

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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