Capital One - Analytical Mgmt but very little Wisdom | Glassdoor
There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

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Helpful (12)

"Analytical Mgmt but very little Wisdom"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Richmond, VA
Current Employee - Director in Richmond, VA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Capital One full-time (More than 5 years)

Pros

CEO and his strategy for the company are excellent but if you like spending 80% of your time managing each other and 20% managing the business then this is the perfect place for you.

Cons

Hyper political, performance management process is extremely flawed. Management (defined as Director and up) can and easily do decide who they want to move up or down regardless of performance or input from below. This is done by a variety of tactics, by carefully twisting things around as either positive or negative and/or just making things up (+ or -), developing plans for improvement that are intentionally written so that they cannot be achieved and deciding who to talk about in calibrations to get the results they want. Do not be naive and think performance counts at this place. Company “promotes” innovation but just try something and if it fails you are dinged (only if they do not like you), so your innovation in whatever turns out to be a win for you only if it succeeds and management likes you. A lot of analytical abilities here with management (used mostly in negative ways and this is how management can easily manipulate performance results without HR and the very upper management really understanding what is actually happening) but very little wisdom with these folks.

Advice to Management

Take the lead of Microsoft (read what they recently did) on their performance management policies and methods and need to clean house in many places with management.

Other Employee Reviews for Capital One

  1. "Pretty good depending on branch and district"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Fredericksburg, VA
    Current Employee - Teller in Fredericksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One part-time (More than a year)

    Pros

    reasonable pay, manager wants you to grow and is willing to teach

    Cons

    lots of gossip, unfair treatment based on personal liking, more hours please!

    Advice to Management

    ensure fair treatment is enforced.


  2. Helpful (1)

    "Great company to work for with good perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Richmond, VA
    Current Employee - Software Developer in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Very flexible, great benefits, good for the resume

    Cons

    Job security, evaluations are totally subjective

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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