Capital One - Great company, but highly competitive. | Glassdoor
There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

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Helpful (5)

"Great company, but highly competitive."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Principal Product Manager in McLean, VA
Current Employee - Principal Product Manager in McLean, VA
Recommends
Positive Outlook
Approves of CEO

I have been working at Capital One full-time (More than 8 years)

Pros

Lots of work life flexibility, benefits are amazing, very supportive of volunteering and supporting the community. Lots of support of moving around within the company.

Cons

Performance review process can lead to ineffective measurement of associates. Associates are ranked against peers on a bell curve, so it's beneficial to a peer to provide negative feedback on others to increase their positivity. Company prides themselves on hiring the best talent. However, that means that you have a ton of smart, strong skilled individuals all competing for promotions (average promotion time is 5-6 years per level).

Advice to Management

Not all individuals in management positions value mentoring and growing their associates. Company could benefit from looking at who really loves the idea of growing people and helping them shine. Save the promotions without direct reports to strong performers.

Other Employee Reviews for Capital One

  1. Helpful (7)

    "overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT in Richmond, VA
    Current Employee - IT in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    pay is good except when you calculate what you are making when you are working on-call in an it production environment

    Cons

    on call, means to them whenever, whatever you doing -stop, you better answer your phone
    seriously. had managers that were not professional and micro managed you to death. if you like having a manager snap fingers at you to work when they wanted something. the managers will call other managers in other states to ask you to complete an assignment, even when they are sitting near by in another cube. i never had a warm fuzzy feeling and my team was promised all these special events for team building...always cancelled at the last minute (you still had to complete all work anyway before going) other folks on the team got awards for things that i did but i was passed over many times.

    Advice to Management

    stop working on call folks to death, you wonder why they leave after six months. stress and work-life balance do not go together. if you plan to work at cap one, make sure the role does not ask for on call or you will regret the day and when your iPhone goes off every night, you get a sick feeling when you hear the iPhone ring or vibrate. back your team up and don't back down when they find a mistake ...don't force them to fix another team's constant mistakes because you don't want to look bad or cause any ill will towards yourself. the team knows what is going on.


  2. Helpful (4)

    "Typical big corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Opportunity to try new things, latest technology, work life balance however that is not as good as it use to be, benefits again not as good as they use to be, medical staff on site, culture and values are changing as well. All use to be much better and are declining.

    Cons

    POLITICS! Capital One use to be a big company that behaved like a small one. Now they are a typical corporation with managers who have no business managing people, force distributions when it comes to reviews, pay is mediocre, not all jobs in the same role are the same but are compared to each other at review time. Company has a bad habit of jumping on bandwagons and forcing huge change before understanding the ramifications, then jumping on the next new thing before the dust settles from the last.

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

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