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Best Places to Work 2022

Capital One

Engaged Employer

Capital One

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Employee Review

  1. 3.0
    Current Employee, more than 1 year

    Huge pay disparity between associates under the same job title

    May 17, 2022 - Cafe Ambassador in Richmond, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Culture is great, benefits are amazing, PTO balance is nice

    Cons

    Huge pay disparity between associates under the same title, they pay external hires significantly more than people who work hard to make multi-level jumps (ie from coordinator level to associate), some Associate level employees are making only a few cents more than call center coordinator employees

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  1. 5.0
    Former Employee, more than 3 years

    Great work place

    Jul 2, 2022 - Branch Ambassador 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits good paid time off good sick time 401k good company morals

    Cons

    None to say it’s a good job

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  2. 2.0
    Current Employee, more than 3 years

    Utilize their benefits until you can't do the work no more

    Jun 21, 2022 - Sr. Support Specialist in McLean, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, holidays, and on-time pay

    Cons

    Firstly, the management and leadership of my department are not transparent in direction. Very often, they fall short of being proactive in improving workload. They do not even provide paths of improvement when it comes to self-development. Secondly, there are hazardous levels of passive aggressiveness and biases (Hint: They will never admit to it). But when you challenge their opinion and beliefs, lower management and upper management address it as you, the individual, "is hard to work with." Lastly, cross-calibration is a joke. For every six months, on top of your day-to-day duties, you will need to write a report about yourself to pass to your manager, highlighting your accomplishments and best attributes. Then your manager and other managers will discuss different techs across different lines of business and compare notes within a 5-min window.

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Capital One Photos

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Capital One photo of: McLean Headquarters
Capital One photo of: West Creek Campus, Richmond VA
Capital One photo of: West Creek Campus, Richmond VA
Capital One photo of: Capital One Cafe at West Creek Campus
Capital One photo of: McLean Headquarters
Capital One photo of: McLean Headquarters
Capital One photo of: McLean Headquarters
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