Capital One - COF review | Glassdoor
There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

Helpful (1)

"COF review"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Marketing Manager in Richmond, VA
Current Employee - Marketing Manager in Richmond, VA
Recommends
Approves of CEO

Pros

Very flexible place to work. It is dynamic and it keeps you engaged. People there are very sharp and while there always are some 'challenging' coworkers anywhere - all in all very nice co-workers.

Cons

Process and procedures sometimes exceed rational execution of work and can make relatively simple tasks more complicated than necessary. But overall these processes provide more good than bad.

Advice to Management

Clarity in objective message could be better; continued reorganization is good as competitive environment changes but sometimes there is too much reogranizing.

Other Employee Reviews for Capital One

  1. Helpful (1)

    "Not as perfect as described in job interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in McAllen, TX
    Current Employee - Teller in McAllen, TX
    No opinion of CEO

    Pros

    *pay is good, better than other banks
    *PTO is also good
    *Incentives are good
    *Most of the co-workers are good people
    *Capital-one in this area are not as busy as others

    Cons

    *The GAIN is ridiculous, management is never satisfied
    *They make you investigate customers in order to make referrals to the bankers (They call it discover hidden needs) have to ask customers where they work, and what plans they have
    (Hate that)
    *When the bank gets mystery shoppers and you fail to get a 100% they make sure you feel everyone hates you
    *Everyone feels they have the right to tell you what to do
    *one day they tell you, you are a great employee, and the next you are the worst
    *If one day you have referrals, you're the best, but when
     you don' t have any they throw it in you're face, and make you feel unproductive
    *Co-workers are great, when you do what they want you to do, when you dont they talk about you until they get tired, and start being great again
    *Most of them say that they are professionals, but its not what you see in them

    Advice to Management

    some management leaders are good at what they do, but others are so lost, makes me wonder what they saw in them............


  2. "Capital One Point of Sale"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Los Angeles, CA
    Former Employee - Senior Sales Consultant in Los Angeles, CA
    Recommends
    Approves of CEO

    Pros

    Great working environment. I worked from home and had great support from my Manager to run my own offense and develop business opportunities with great internal support when needed.

    Cons

    The division I worked for (Point of Sale) was closed due to the economic environment.

    Advice to Management

    Stick with your core business model of credit cards and banking.

There are newer employer reviews for Capital One
There are newer employer reviews for Capital One

See Most Recent

Work at Capital One? Share Your Experiences

Capital One
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or