CarMax - Corporate has great work life balance; great place to settle down | Glassdoor
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There are newer employer reviews for CarMax

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Helpful (2)

"Corporate has great work life balance; great place to settle down"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Analyst in Richmond, VA
Current Employee - Analyst in Richmond, VA
Recommends
Approves of CEO

Pros

(This is for the Home Office).

The work life balance is excellent. There is a lot to learn and it is amazing how nice everyone is. Lateral rotations are encouraged to exercise flexibility, and allows you to broaden your skill set all within one company. Teamwork is heavily encouraged, and competition amongst your peers is refreshingly-discouraged. Management is caring, and there truly is an open door company. There are lots of team builders and corporate perks/events; the company just has a "fun" attitude. Very strong job security.

Cons

This is a company you want to "settle down" with... NOT one you want to further your career in. Because of the flat organization (at least at Corporate), there is very little room for upward mobility. The majority of people who come in either stay at their level, or may get promoted one level up max. Performance management is weak. You will find that people who should have been let go years ago, merely get a coaching and continue to be employed. It hurts morale, encourages employee complacency, and because excellent performance is rarely recognized materially (title, promotion or merit increase),your peers tend to settle for "average" performance. Base salary is uncompetitive compared to other area companies' equivalent positions - the company believes that the intangibles (company culture, work/life balance) more than make up for it.

Advice to Management

- Manage out the poor performers
- Offer more incentives for strong performers (merit increase, title promotions, etc)

Other Employee Reviews for CarMax

  1. Helpful (6)

    "It starts off good.."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office Associate in Houston, TX
    Former Employee - Business Office Associate in Houston, TX
    No opinion of CEO

    Pros

    You have the opportunity to learn a lot
    Learn to work in a fast pace environment while under pressure.
    Learn the meaning of customer service
    Most of the time a friendly environment to work in, with pretty much open door policy.
    Great benefits

    Cons

    Underpaid. The business office handles so much and gets paid so little for everything they have to do.
    Under appreciated, wether you are staying late or coming in on your day off. Also helping out whenever asked apparently mean nothing.
    Lack of team work, some people worked hard some didn't. As well as favoritism witht he departments, sales runs the show.
    Favoritism with associates.
    Horrible hours, while working there my whole life was CarMax I was always there.
    Managment is quick to throw you under the bus.

    Advice to Management

    Stop running over the people who have proven their dedication to the team. Get rid of bad managers quickly instead of letting them run departments down and employees away by the time you remove them.


  2. Helpful (8)

    "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Sanford, FL
    Current Employee - Sales Consultant in Sanford, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Its a job - not an adventure.

    Cons

    Work too many hours for the money paid.

    Advice to Management

    Quit scheduling sales consultants 10 - 12 hour shifts.

There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

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