CarMax - Supply associate | Glassdoor
There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

"Supply associate"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Supply Associate in Jacksonville, FL
Current Employee - Supply Associate in Jacksonville, FL
Recommends
Positive Outlook
Approves of CEO

I have been working at CarMax full-time (More than 5 years)

Pros

Family atmosphere and good work conditions

Cons

low hr rate and low number vacation days

Other Employee Reviews for CarMax

  1. Helpful (3)

    "Carmax is the only professional car dealer that I know in existance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesperson in Las Vegas, NV
    Current Employee - Salesperson in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Carmax is a corporation and run like one. You get day off and vacation days. You don't have to fight for your pay like other dealers it's cut and dry you sell a car and you get paid x amount. There lots of training. Carmax has an excellent support system and really does try to make the customer happy if at all possible.

    Cons

    Too much training sometimes. In the name of training there is a very oppressive culture of people "managers" looking for what you're doing wrong rather than what you're doing right. Some of the cut and dry policies go against making customers happy. ie sometimes a car needs a tire or something cheap to make the customer happy and carmax won't do it because it "meets the carmax standards." Carmax would rather take the car back under the 5 day return policy than replace the tire.

    Advice to Management

    Less following policy and procedures and more doing what makes common sense for the situation.


  2. Helpful (5)

    "Great pay and benefits cannot overcome the lack of consistent training. Management is NOT stable."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CarMax full-time (More than 3 years)

    Pros

    Other department staff is usually nice. Good pay and benefits if you get into the right area. Very nice facilities to work in for the most part.

    Cons

    Poor follow up on training by some mentors. Unclear expectations overall when management changes. Race and sex play a huge part in disciplinary action. If you aren't a car guy/gal you won't make it if you succeed regardless of how hard you try or improve.

    Advice to Management

    Don't let race/sex influence how you administer disciplinary action. Have regional staff follow up on those in training rather than waiting until the last minute. Managers need to be clear in what you expect of your trainees because not everyone in your position has the same level of expectations.


There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

Work at CarMax? Share Your Experiences

CarMax
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or