CarMax - Not a bad place to start, but don't stay too long. | Glassdoor
There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

Helpful (11)

"Not a bad place to start, but don't stay too long."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Operations Manager in Dallas, TX
Former Employee - Operations Manager in Dallas, TX
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at CarMax full-time (More than 10 years)

Pros

For an auto dealer, Carmax is not a terrible place to work. Decent compensation, stable work environment and high level of integrity towards it's customers. A new to the workforce manager will receive a comprehensive development plan and continuous training that can be applied to any future employment.

Cons

KMX, like many other companies used the economic downturn to shift it's business philosophy to an extreme profit-centric focus. The company has consistently added workload, reduced staffing, cut benefits (stocks), and reduced annual compensation increases to a small flat rate for all associates/manager regardless of performance.

Furthermore, it changed it's health care provider to aetna in 2012 and coverage went down, while rates went up. You also have to agree to yearly health screenings to get a "discount" on your rates. These screenings were occurring long before CVS garnered attention for the same practices.

KMX has also become very good at convincing employees how lucky they are to work there. This is achieved with an almost cult-like culture, where any objection or dissent is squashed. Most are scared to speak out due to running the risk of being perceived as not "bought in", which is a death sentence.

In conclusion, carmax has become a company of initiatives run by analysts. As a result the micro-management is at a level only seen in the most bloated of bureaucratic governments.

I'm giving it three stars due to the years I worked at the max when things were good.

Advice to Management

Folliard and the boys club may be making the company more money than ever, but you lost a culture when you ran Ligon out. We felt like we were part of something great and were building it together. Carmax has essentially turned into every other big corporation complete with double speak, backbiting within the ranks and a overconfident attitude.

Other Employee Reviews for CarMax

  1. "BOA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BOA in Charlotte, NC
    Former Employee - BOA in Charlotte, NC
    Recommends
    Approves of CEO

    I worked at CarMax full-time (More than 5 years)

    Pros

    A great team of people in the stores.

    Cons

    Upper Management tends to single out favorites for promotions.


  2. "Lots of opportunity for change and advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mechanical Associate in Phoenix, AZ
    Current Employee - Mechanical Associate in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 8 years)

    Pros

    Large company benefits, ability to relocate, lots of opportunity for advancement and changing departments.

    Cons

    Corporate format and rules, very structured

    Advice to Management

    Great company with lots of opportunity.


There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

Work at CarMax? Share Your Experiences

CarMax
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or