CarMax - Lots of opportunity for change and advancement | Glassdoor
There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

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"Lots of opportunity for change and advancement"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Mechanical Associate in Phoenix, AZ
Current Employee - Mechanical Associate in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

I have been working at CarMax full-time (More than 8 years)

Pros

Large company benefits, ability to relocate, lots of opportunity for advancement and changing departments.

Cons

Corporate format and rules, very structured

Advice to Management

Great company with lots of opportunity.

Other Employee Reviews for CarMax

  1. Helpful (22)

    "Unrealistic commission examples when hired, poor company culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Dallas, TX
    Current Employee - Sales Consultant in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CarMax part-time (More than a year)

    Pros

    The company appears to be great to work for if you have a job in any level of management and fit in with the culture. Managers (both Sales, Business Office and Buyer dept.) appear to have great work life balance, excellent vacation availability and reasonable albeit lower than industry average pay.

    As a Sales Consultant the greatest benefit are your coworkers, if you're lucky enough to work in a location with a well functioning sales team.

    Cons

    As a Sales Consultant you are grossly underpaid compared to industry average, you spend a lot of time providing free appraisals where you only get paid if the customer sells the vehicle. If the car is used as a trade in, you only receive the commission for selling a car.

    As a part time employee you have to keep a close eye on your customer history as full time employees will often help them if/when you're not there. As a full time consultant expect to work a minimum of 60 hours a week to make something resembling a healthy annual income.

    Management is very inconsistent. Every Sales Manager have their own agenda and there's a strong level of favoritism happening at a consistent basis.

    It is close to impossible to advance within the company from the position of Sales Consultant unless you drink all of the Cool Aid and ask for some more.

    Managers will always point out something negative, even when providing what is supposed to be positive feedback. ("Good job, but here are all the things you could've done better")

    The Fortune 100 best companies results are a joke, there are annual, monthly meetings where you're coached on how you should think of and answer the questions.

    Advice to Management

    Be more consistent in the "enforcement" of rules and regulations, try to positively reinforce instead of consistently point out the negative. Set aside your personal opinion and act professional, treat everyone with the same level of respect.


  2. "Fun environment to work in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Busy times equals good pay

    Cons

    Slow seasons equals bad pay

    Advice to Management

    Happy with the company so far

There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

See Most Recent

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