CarMax - Striving to be great but needs a lot more effort | Glassdoor
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Helpful (2)

"Striving to be great but needs a lot more effort"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

Great business model which is never compromised. Honesty and integrity are very much part of the company culture.

Cons

Management by "checklist". Execution of company principles at the store level is mediocre. "Treating Associates with Respect" is an operating principle but frequently disregarded by store management. Associates are denigrated in front of employees and in public arenas. Store managers create an environment of intimidation and hostility, reprimanding employees without listening to or soliciting all the facts.

Advice to Management

Teach your managers to listen; not have knee jerk reactions to situations without listening to and collecting all the facts. Teach store managers to employ common sense rather than follow robotic instructions that satisfy check list requirements.

Other Employee Reviews for CarMax

There are newer employer reviews for CarMax
There are newer employer reviews for CarMax

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