Caribou Coffee - This Place is a Joke | Glassdoor
There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

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Helpful (1)

"This Place is a Joke"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Member in Chicago, IL
Current Employee - Team Member in Chicago, IL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Caribou Coffee part-time (More than a year)

Pros

-free half pound or 12 tea bags a week
-shift drink
-fun coworkers
-flexible scheduling
-training prepares employee so they can properly perform their job

Cons

This company is not the same that it was. Recent changes in management and corporate restructuring have made this a horrible place to work. First it is ridiculous that shift supervisors are paid less when working with another shift or manager. They can't pay their employees proper wages but somehow they can afford to give out BOGO's and half off coupons to customers every other week. Corporate clearly does not know what theyre doing. They trying to make the company be successful by going in different directions. They need to choose a path and stick to it so Caribou can be successful. Releasing new drinks, beans, bakery items, and useless merchandise every other month is not helping. Upper management is a joke in this company. Most of the new managers are people with very little training that barely know how to do their job. They play favorites and don't care about what the employee has to say. This company claims to be all about making employees "happy" and that everyone has a "voice" in the company. This is not true. This company used to be about the customer, now its just all about profits.

Advice to Management

Listen to your employees and stop releasing new products that don't sell. And then don't disciplineus when customers don't want to buy them.

Other Employee Reviews for Caribou Coffee

  1. "A fun place to work--BAMA"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Cloud, MN
    Former Employee - Anonymous Employee in Saint Cloud, MN
    Recommends
    No opinion of CEO

    Pros

    With an emphasis on "making connections", working at Caribou helped mold my customer service skills. Getting to know your regulars is a lot of fun. Overall, it's a good high school/college job.

    Cons

    Working the drive-thru can be stressful and incredibly frustrating. There's A LOT of cleaning involved when working here.

    Advice to Management

    My store held meetings which I thought were effective in getting every one on the same page. There were also frequent meetings with managers that would let us discuss any issues/concerns we were having. Overall, I had no qualms with the management.


  2. "Experience, employees and company overall is great,"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodstock, GA
    Current Employee - Anonymous Employee in Woodstock, GA
    Recommends
    Approves of CEO

    Pros

    Product is up to standard and worth the price, setting is cozy and inspirational, company stands for great things!

    Cons

    Compensation and benefits could stand to improve.

    Advice to Management

    You all are doing a fantastic job!

There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

See Most Recent

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