Caribou Coffee - Solid company to work for | Glassdoor
There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

See Most Recent

"Solid company to work for"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
Current Employee - Store Manager in Minneapolis, MN
Current Employee - Store Manager in Minneapolis, MN

I have been working at Caribou Coffee full-time (More than 5 years)

Pros

Some great people as peers and employees. Fun environment. Really great product. Good practices where the product is concerned. Most peers have great passion

Cons

Low pay. High expectations with certain promotions - meaning can be pretty pushy. Good sales, profit and people management sometimes not enough to earn better wages.

Advice to Management

Trust is getting better with employees, but you're sometimes a bit too keen to "work out of the business" employees that have been around a long time

Other Employee Reviews for Caribou Coffee

  1. "They have little to no appreciation for their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Bloomington, MN
    Former Employee - Team Member in Bloomington, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Caribou Coffee part-time (More than a year)

    Pros

    Good perks. Great team atmosphere. Good training system.

    Cons

    Lots of effort put into their image and promos with little regard for their employees. Expect their employees to put in extra time and energy without getting anything in return.


  2. "I value my position at Caribou Coffee and find it to be a lot of fun."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Minneapolis, MN
    Current Employee - Team Member in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Caribou Coffee part-time (Less than a year)

    Pros

    - Flexible hours
    - Get to work with young, genuine, and friendly people
    - Free drink every shift
    - Free 1/2 pound of beans every week
    - Very relaxed and welcoming work environment, discounting rushes and busy times

    Cons

    - Need to wake up very early, sometimes after working late
    - Management has limited time to listen to employee concerns
    - Hours are very unpredictable
    - Not much room for promotion. Even when promoted, moving from team member to shift supervisor does not have a very high salary increase
    - Occasionally have to upsell and annoy customers with a rehearsed shtick, which is awkward and collides with the "genuine" personality that we are supposed to exhibit
    - Have to keep track of your own tips

    Advice to Management

    Just minor things, like.... Most of the training videos tell us completely obvious information that we already know. Our time would be better spent on the floor working, and your time would probably be better spend doing, well...anything else. Also, our bakery variety (downtown Minneapolis) is out of control. We can barely even fit one of everything into our bakery case, and have to load so much in there that it all just gets stale. Too many choices paralyzes the customer - seriously, cut back.

There are newer employer reviews for Caribou Coffee
There are newer employer reviews for Caribou Coffee

See Most Recent

Work at Caribou Coffee? Share Your Experiences

Caribou Coffee
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or