Carlton Hair - It has so much potential to be a great place to work, but it simply is not. | Glassdoor
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There are newer employer reviews for Carlton Hair

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Helpful (2)

"It has so much potential to be a great place to work, but it simply is not."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Hair Stylist
Former Employee - Hair Stylist
Doesn't Recommend
Neutral Outlook

I worked at Carlton Hair full-time (More than 5 years)

Pros

Lots of education for stylists
Good assistant program to train new stylists.
Medical benefits and 401k option
Marketing to bring in clientele provided
Paid vacation for salon coordinators

Cons

Salon Coordinators make commission on all products sold, regardless if it was it was actually the stylist's sell.
Salon Coordinators get paid vacation however stylists DO NOT. Even if they have been with the company for years
Commission scales for stylists are very small, stylists on average only taking in about half of what they actually make.
Education provided by the company is NOT free and is in fact very expensive, on top of that there is a lot of pressure to pay for the classes.
There is endless time clock issues. The company has been sued over time clock issues and lost at least twice. And still there is so much confusion and chaos over this issue.
Assistants are required to work 6 days a week. They get away with this by having one of the days off be an education day, but this education day is mandatory and entails of driving to Irvine (EVERY MONDAY) no matter where you live,

Advice to Management

There are probably about 15 people in this company who make a lot of money. Then their are the hundreds of employees who work back breaking jobs for pennies. My advice is start focusing on what would actually make your employees happy. Stop focusing for a few minutes on how to squeeze even more money out of your stylists and focus on your terrible turn around problem. If you have more salons open than you can afford, close some down until you can make the working experience lucrative AND enjoying and fulfilling. And for goodness sake, find a way to help you stylist make more of a decent living. When you pay your receptionist significantly higher than your licensed professionals you have a serious priority problem.

Other Employee Reviews for Carlton Hair

  1. "Awesome structure and training each week for assistants but the overall pay should be higher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Mission Viejo, CA
    Former Employee - Hair Stylist in Mission Viejo, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Carlton Hair full-time (More than 3 years)

    Pros

    Education is amazing
    Education can be deducted from payroll
    Try to keep stylists inspired with yearly hair show and collection
    Uses Goldwell color and have a close relationship with them
    Carry great retail/ backbar products

    Cons

    Had to clock out and keep working then clock back in later so I would not go over my 8 hours per day
    Not much room for growth
    Have to pay out of pocket for all education
    Commission scale should be improved
    Regis Corporation is making a ton of money off each transaction and not passing much on to stylists
    No vacation


  2. "Stylist/salon manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist/Manager in Los Angeles, CA
    Current Employee - Stylist/Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carlton Hair full-time (More than 10 years)

    Pros

    Regis/Carlton has revamped their leadership and it is way better! Carlton offers a ton of resources to help you grow your business. Stylist must remember that they will only be successful if they push themselves.

    Cons

    Carlton isn't for you unless you are willing to work hard. Some salons need to be remodeled. We need to be up to par with other salons.

    Advice to Management

    New stylist need a better commission plan.

There are newer employer reviews for Carlton Hair
There are newer employer reviews for Carlton Hair

See Most Recent

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