Cash America - Overall a good place to work, but not perfect. | Glassdoor
There are newer employer reviews for Cash America
There are newer employer reviews for Cash America

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"Overall a good place to work, but not perfect."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Fort Worth, TX
Former Employee - Anonymous Employee in Fort Worth, TX
Recommends
Approves of CEO

Pros

The Company believes its mission statement and is committed to its customers and to its industry. The tone at the top is positive, and the people are decent.

Cons

The headquarters culture has gotten fairly siloed, and there is not a lot of exchange of ideas between the various departments. As the business has matured, it is becoming more bureaucratic and cautious than earlier on in its history. The organization has evolved from being fairly flat to being stratified, so that it has become more difficult to get things done and less communication across levels.

Advice to Management

Need to encourage communication and improved vetting of ideas. Need to figure out how to get things done more quickly. While, given the criticism of the cash advance industry, it is understandable that the company be prudent and circumspect in its business practices, it has become overly cautious.

Other Employee Reviews for Cash America

  1. "Fair Company but too much office drama"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - I Was A Team Lead In the Collections Department in Cincinnati, OH
    Former Employee - I Was A Team Lead In the Collections Department in Cincinnati, OH
    No opinion of CEO

    Pros

    My former boss. She was the director of collections and she put a lot of effort of developing middle management.

    Cons

    They promoted from within. At times the pickings were slim and it seemed they would hope for the best as it was policy to hire/promote that way. At times it felt as if some members of middle management were carrying the weight of others which caused friction.

    Advice to Management

    Look at the possibility of hiring outside the company, and work on the office rumors/ gossip.


  2. "Nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cash America Pawn is a really nice place to work with a nice friendly environment. Depending on your area or region this may or may not be the case. But overall the company is a nice place of employment.

    Cons

    Pay. The pay is not all that well in regard to the amount of work that is required. Management may or may not be paid well but the associate pay could be better.

    Advice to Management

    Open door policy


There are newer employer reviews for Cash America
There are newer employer reviews for Cash America

See Most Recent

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