Catamaran - call center | Glassdoor
There are newer employer reviews for Catamaran
There are newer employer reviews for Catamaran

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Helpful (2)

"call center"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care Representative in Lisle, IL
Current Employee - Customer Care Representative in Lisle, IL
Recommends
Positive Outlook
Approves of CEO

I have been working at Catamaran full-time (Less than a year)

Pros

Mandatory Overtime is ideal for hard workers in need of mony

Cons

The sporadic schedule is tiring

Advice to Management

Could afford to be a little more hands on

Other Employee Reviews for Catamaran

  1. Helpful (7)

    "Too much work for one person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Lisle, IL
    Former Employee - Operations Specialist in Lisle, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Catamaran full-time (More than 3 years)

    Pros

    Great co workers, good salary and benefits.

    Cons

    IT Directors and upper management do not care about the people that work under them. They only see a bottom line. If they do not like you you might as well look for a new job because your days are numbered. Some employees are 'pets' and they get a lot more from management, for what I do not know.....

    Advice to Management

    Get rid of all IT Upper Management on the Production side, they are all friends from a previous job and cover for each other. And they in turn create mini me's, people who have no back bone to fight for their underlings.


  2. Helpful (1)

    "Fast paced work environment with sustained growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Lisle, IL
    Current Employee - Analyst in Lisle, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Catamaran full-time (More than a year)

    Pros

    Friendly people
    Job security (due to workload and growth)
    Fast pace (keeps things interesting and exciting)
    Great growing industry

    Cons

    Low salary
    Commute is long especially with traffic
    Barriers to promotion in the form of required length of employment and time in current role
    Minimal raises that are only once a year

    Advice to Management

    Pay up for those working hard, it's a slim company

There are newer employer reviews for Catamaran
There are newer employer reviews for Catamaran

See Most Recent

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