Terrible experience and a total waste of time - Business Agent Celebrity Branding Agency Employee Review

Cons

I have never seen such an unorganized, unprofessional company. They hired sales people and expected them to successfully sell before they had their products and services fully solidified for sale. They do not have a training program for new hires, they only provide an incomplete spreadsheet and insist that is enough for you to start selling immediately. They continually changed prices, services and deliverables which made it impossible to learn the products so the sales team could sell them. The management and leadership seem to have been hired and kept on board because they are friends with the owner and none have the ability to make clear leadership decisions. If you ask a very simple question about a product or service you will often be sent to someone else or be given incorrect information. This will be corrected later on, often after you have relayed the incorrect information to a prospect. One member of the leadership team provided incorrect details about a product and also asked me not to message him after I politely asked him a simple question during my onboarding process, that was pretty unbelievable. In my opinion, the services they provide do not offer a lot of value to the client and when a client does come on board, the onboarding process will be unacceptably sloppy and embarrassing. I felt guilty about signing new clients on after I saw the onboarding process (which is all handled by ONE overworked person). They are also understaffed and have a very difficult time delivering on promises at an acceptable pace throughout the sign on to the onboarding process.