Cengage - A really great company | Glassdoor
  1. "A really great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time for more than 3 years

    Pros

    Great mission and the great people!

    Cons

    It could be under pros, depending on your character, but it is a very complex world!

    Advice to Management

    Keep caring about people in addition to delivery.

    Cengage2019-05-03
  1. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage full-time for more than 3 years

    Pros

    Good work-life balance. Kind people.

    Cons

    Slow to change, but improving.

    Advice to Management

    Keep up the innovation

    Cengage2019-10-27
  2. "Good ethos, missing the mark on execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Cengage full-time for more than 5 years

    Pros

    Cengage's mission + their product/service offerings make it a fulfilling career. Senior management is transparent, open to innovation, and idea sharing. They embrace collaboration, learning, and positivity. If you are on the field side, they offer great flexibility and autonomy with your schedule. If you are a fast learner, a hard worker, and open to constant change, this is a great company for you. There is a significant amount of turnover/restructuring which allows for upward movement to middle management, especially if you are willing to relocate.

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    Cons

    While Cengage has had some great ideas, employees and resources are spread extremely thin. You will work HARD. Resources promised to you may not exist and features/products promised to the client may take months or even years to roll out making your responsibilities tough to complete. There is not often a clear delineation of responsibilities or ownership and initiatives tend to get muddled by too many cooks in the kitchen, if you will. If you are the best at what you do, Cengage needs you but the reality is there is only a small chance you will be rewarded/compensated appropriately. It's a great place to work to build a diverse skillset and feel included, but not as good for a long term career. Hansen does what is right for the company in the long run, but often times the middle men will suffer in the short term.

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    Advice to Management

    Reward those who make the wheels turn and make good on your promises. You hire some excellent people who burn the midnight oil to achieve the company initiatives, but end up frustrated, burnt out, and taking offers from competitors due to lack of action and/or compensation from senior leaders. The biggest reason for delays in product releases, decreases in sales revenue, and poor delivery is turnover (followed by lack of resources).

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    Cengage2020-01-16

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